Thank you for trusting SECURAM products. To ensure better service,
we draw your attention to the following warranty items.
1. All products purchased from SECURAM authorized sales channels
have 2-year warranty on condition of correct installation and use.
2. Please make sure the barcode on the product is intact. Please
request the invoice from the seller and keep it for reference.
3. It is recommended that only SECURAM authorized service
providers install the lock.
4. The warranty card and invoice need to be provided as proof
during the warranty service. If they are unavailable at time of
warranty registration, the barcode on the lock may be used. If the
barcode has been removed, warranty will be declined.
5. Please contact the seller or SECURAM service hot line for warranty
service. Only SECURAM authorized service providers provide the
warranty service.
6. The following cases are not covered under warranty:
Product with expired warranty, inconsistent or altered warranty card
or invoice or barcode.
Product with installation problems caused by unauthorized service
providers.
Product self-dismantled, refitted, vandalized or damaged due to
force majeure (earthquake, disaster, flood, etc.).
To protect your lawful rights and interests, please take good care of
this warranty service card and related invoices so as not to lose the
right to free warranty service. If altered or torn, this card will be
considered invalid.
High Security Expert Certified by UL and VdS
Global Warranty Service Card
High Security Expert Certified by UL and VdS
SECURAM Service Notice
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