What does LEAK mean on my SEFAM Humidifier?
If 'LEAK : ++ (or +++ or ++++)' is displayed on the screen of your SEFAM Humidifier, it means the device has detected a high level of leak. Adjust your mask, mask cushion, and/or harness until you achieve a good mask fit.
How to stop dry eyes caused by SEFAM Humidifier?
If you're experiencing dry or irritated eyes while using the SEFAM Humidifier, it's likely due to air leakage around the mask. Try repositioning the mask to ensure a better seal.
How to fix high pressure discomfort from SEFAM DreamStar Duo?
If you're feeling discomfort because the pressure is too high with your SEFAM Humidifier, use the pressure ramp feature when you go to sleep. Relax and breathe slowly through your nose. If the pressure delivered by the device seems to have changed, contact the home care provider to have the device pressure checked, as the pressure levels have been prescribed by your physician and can be changed only by medical prescription.
Why is my SEFAM DreamStar Duo not heating the water?
If the SEFAM Humidifier doesn't seem to be heating water, check that the heat level is set between 1 and 10. Also, confirm that the heated humidifier indicator is displayed on the screen and is not blinking. If the indicator is blinking or not present, contact your home care provider. Note that the heated humidification feature cannot be used when the device is battery-powered.
What to do if my skin is red from using SEFAM DreamStar Duo mask?
If you experience skin redness from your SEFAM Humidifier mask, the headgear may be too tight or the mask size may be too small; try adjusting the headgear. If redness persists, you might be having an allergic reaction to the mask components. In that case, stop using the mask and contact your doctor or home care provider.
Why is the air from my SEFAM DreamStar Duo Humidifier too hot?
If the air from your SEFAM Humidifier is too hot, the air intake filters may be dirty, so clean or replace them as needed. Also, check if the air intake is blocked by bedclothes or clothing and move them away. Finally, the room temperature might be too high, so lower the room temperature and ensure the device is away from heat sources. Remove the patient circuit from under any covers.
Why SEFAM DreamStar Duo Humidifier doesn't turn on?
If your SEFAM Humidifier device isn't lighting up, start by checking that the power supply cord is correctly plugged into the power port, and ensure the cord is properly connected to both the device and the power source. Then, plug another device into the power source to confirm that the outlet is working. If these steps don't solve the issue, contact your home care provider.
What to do if there's too much water in my SEFAM DreamStar Duo Humidifier mask?
If you notice excessive water droplets in the mask or patient circuit of your SEFAM Humidifier, it could be due to several reasons. First, check if the water level in the water chamber exceeds the maximum fill line and pour out any excess. A small amount of water droplets can be normal, especially in winter. You can also adjust the heat level of your device. Additionally, try routing the patient circuit under your blanket to reduce condensation.
General| Brand | SEFAM |
|---|---|
| Model | DreamStar Duo |
| Category | Humidifier |
| Language | English |
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