Segway Navimow H500E - IoT; IoT Connectivity and Firmware Updates

3.8 IoT
Navimow is an Internet of Things (IoT) device. Connect the mower to the Internet via cellular network or your Wi-Fi network,
enabling the following functionalities:
1. Firmware Updates Over-The-Air (OTA), keep your mower updated to the latest features.
2. Enables remote control through the network: start mowing, stop mowing, return to charging station, set mowing schedule, set
cutting height and other functions.
3. Remotely monitor the mowing progress and mower location.
4. Report error code and mower status through the network.
Wi-Fi
H500E model uses Wi-Fi to connect to a network. See Wi-Fi Setting for more details.
NOTES:
Navimow only supports 2.4GHz Wi-Fi network.
If you are using an iOS device, the mower can only connect to the Wi-Fi that your mobile device is connected to. Please follow
the instructions in the app. Connect your mobile device to the Wi-Fi first, then connect the mower to the same Wi-Fi. There are
no such requirements for Android devices.
4G
H800E, H1500E and H3000E use cellular data network, which will connect the mower to the Internet after activation. The usage of
cellular data will incur charges. H800E and H1500E models come with one year of free data after activation. H3000E model comes
with three years of free data after activation.
When the free data period expires, you need to recharge your 4G data plan via the app so that you can continue to use the IOT
and OTA functions.
If the 4G data is not recharged the SIM card will remain effective for 2 years. The recharging and activation can be done at
anytime during these 2 years. However, after 2 years you cannot activate it anymore. You need to replace the hardwares through
the after-sales service. You need to pay the repairment and service fee as well.
Firmware updates
We will continue to update the mower's firmware. If there is a new version of the firmware, you will receive a pop-up notification in
the app. It is recommended that you update as soon as the latest firmware is available.
When updating the firmware, the conditions below need to be met:
- The machine is on the charging station.
- The network is connected.
- The battery power is more than 20%.
- There is no mowing plan in an hour.
In the process of updating, the ambient light on the mower will flash blue. You can see the update progress on your app. After the
update is completed, the ambient light of the mower will turn green.
WARNING
DO NOT move the mower during the update process.
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