SENAO SN-358 PLUS - PC Connection and Software Troubleshooting; SKYPE Audio Setup and Configuration

Problems
The HS displays
“USB Cable
Disconnected with PC” Check the SENAO SN-358 SKY 2.0
Internet and SKYPE is on-
Line and Middleware’s
icon is green but the HS
always displays “No
MessageorNoresponse
from PC” when pressing
VoIP key.
Solution
Check the connection of USB cable
Open the SKYPE and the local state cannot be offline
RemovedtheSenao358Sky.2.0iconfromyourPC
byrightclicktheiconwithyourmouseandselect
“Exit”, then run the program again from Start-Program
on your PC
The HS displays “OUT
OF RANGE”
No audio for SKYPE Talk
mode
Check the connection of power supply on the Base
Get closer to the Base
Check the setting of “Sound Devices” in SKYPE:
Audio In Generic USB Audio Device
Audio Out Generic USB Audio Device
Adjust the Receiver volume
No audio for SKYPE
Speaker Phone mode
Check the setting of “Sound Devices” in SKYPE:
AudioInGenericUSBVoIPDevice
Audio Out Generic USB VoIP Device
Adjust the Speaker volume
TROUBLE SHOOTING GUIDE
40