Trouble shooting steps:
What do I need to do to get the best experience once I unpack my new
MOMENTUM True Wireless 2?
Answer:
•Wake up and charge the earbuds by placing them into the charging case and connecting the
USB-C cable. Alternatively, after placing the earbuds into the charging case, press the button on
the back of the charging case for at least 3 seconds.
•Select the correct ear adapter from a selection of four sizes (XS, S, M, L). Choose the ear
adapter size that provides a very good seal in order to enjoy the best possible audio experience.
•Twist the earbuds slightly into your ear for perfect and secure fit.
•Pair the earbuds with your smartphone. The Bluetooth pairing mode is activated automatically
once you first activate the earphones. Alternatively, you can manually activate pairing mode by
pressing both touchpads for at least 3 seconds. In the Bluetooth menu of your smartphone, select
“MOMENTUM TW 2”.
•A voice prompt will inform you once the pairing was completed successfully.
•Download the Sennheiser Smart Control app from your app store to personalize your
MOMENTUM True Wireless 2 experience.
• For further information and support, consult the supplied quick guide or online user manual
downloadable from Sennheiser webpage.
What should I check or adjust to make sure the sound is at its very best?
Answer:
The MOMENTUM True Wireless 2 has been created to provide exceptional sound performance,
thanks to our 7 mm audiophile driver, the internal audio EQ and latest high-quality Bluetooth
codecs.
However, to experience this sound to the full, it is essential to correctly place the earbuds in the
ear-canal and to choose the best-fitting ear adapter set. The MOMENTUM True Wireless 2
comes with four sizes of ear adapters (XS, S, M, L) included in the box. The MOMENTUM
True Wireless 2 quick guide explains precisely how to twist the earbuds into your ears to form a
perfect seal within the ear-canal.
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