Senor Tech ROBOT POS - User Manual

Questions and Answers

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Casey MillerAug 19, 2025
What to do if external devices do not work with Senor Tech ROBOT POS Touch terminals?
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  Nicole LopezAug 19, 2025
  If external devices aren't working with your Senor Tech Touch terminals, ensure they're connected to the correct data connectors on the Upper part and that the cables are firmly connected. Also, verify the device is securely connected to the DC POWER OUTPUT connector on the Upper part's underside or a functioning AC wall outlet.
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bonillasamuelAug 21, 2025
How to fix a blank LCD screen on Senor Tech Touch terminals but the fan is working?
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  Robert FosterAug 21, 2025
  If the LCD screen on your Senor Tech Touch terminals is blank but the fan is running, try touching the screen to deactivate Power Management. Also, check the brightness and contrast settings to ensure they aren't set too low, which might make the LCD appear non-functional.
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Stephen HarrisonAug 25, 2025
Why is the serial device not responding to data on Senor Tech ROBOT POS Touch terminals?
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  Kevin TurnerAug 25, 2025
  If a serial device isn't responding to data on your Senor Tech Touch terminals, first, check that the serial device is powered on. Then, ensure the cable connecting the device to the Upper Part serial port is correctly configured and securely connected at both ends. Trying a different cable might also resolve the issue. Finally, verify that the application software is sending data to the correct port.
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Victoria LeeAug 26, 2025
What to do if the parallel port does not respond on Senor Tech ROBOT POS?
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  zunigatamaraAug 26, 2025
  If the parallel port on your Senor Tech Touch terminals isn't responding, ensure the connected device is powered on. Verify that the cable is properly configured for the application and securely connected to both the Upper Part and the device. Trying a different cable can help identify if the cable is the issue. Also, confirm that the application software is sending data to the correct port.
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Lisa BergerAug 28, 2025
What to do if Senor Tech Touch terminals report a parity error?
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  Rebecca BurkeAug 28, 2025
  If your Senor Tech Touch terminals report a parity error, turn off the Upper part, unplug the power cord, and remove the front and rear covers to access the RAM SIMM memory module. Gently press down on each removable SIMM on the motherboard. If the error continues, remove and reinstall the SIMM, ensuring it's properly aligned in the socket.
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thomasdanielleAug 30, 2025
Why do Senor Tech ROBOT POS Touch terminals show 'Hard Disk failure' message?
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  Sean MitchellAug 30, 2025
  If your Senor Tech Touch terminals display a 'Hard Disk failure' or 'No boot device available' message, power off the system and reseat the hard disk drive. Check that the CMOS setup is correct for the installed drive. If possible, test with another known working hard drive. If the new drive doesn't work, the issue may be internal to the Upper part, such as a disconnected or faulty HDD data or power cable, a faulty Hard Disk 'bay,' or a motherboard issue. If the replacement drive works, the original drive is likely faulty.
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Nicole HayesSep 1, 2025
What to do if Senor Tech ROBOT POS do not respond when turned on?
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  andrew81Sep 2, 2025
  If your Senor Tech Touch terminals don't respond when turned on, ensure the AC power cable is securely plugged into a working AC wall outlet and the power supply AC in socket. Also, check that the DC power cable is securely plugged into the power supply and the Upper part. Disconnect any peripheral power and data leads one at a time; if the terminal starts working, the fault lies with the cable or peripheral just unplugged. If the power supply fan and indicator lights are not on, disconnect the DC power lead from the Upper part; if the fan or lights don't come on, the power supply is faulty; otherwise, the Upper part is faulty. If the power supply fan and indicator lights are on, the issue is with either the DC power cable or the Upper part.
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Ashley MarshallSep 4, 2025
What causes a hard disk error reported by Solition Controller on Senor Tech ROBOT POS Touch terminals?
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  Heather LawsonSep 4, 2025
  If the Solition Controller reports a hard disk error on your Senor Tech Touch terminals, power off the system and reseat the hard disk drive. Check that the CMOS setup is correct for the installed drive. If possible, try another known working hard drive in the Upper part. If the new drive still doesn't work, the problem may be internal to the Upper part, such as a disconnected or faulty internal HDD data or power cable, a faulty Hard Disk 'bay,' or the motherboard itself. If the replacement drive works, replace the original drive and run DOS scandisk on the drive; if the problem persists, the drive is faulty and needs replacement.
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Victoria FosterSep 6, 2025
Why do Senor Tech ROBOT POS Touch terminals beep continuously when turned on?
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  Sean WrightSep 6, 2025
  If your Senor Tech Touch terminals beep continuously upon startup, and you're using a wireless I/R keyboard, move the keyboard away from the Upper Part. If this resolves the issue, check the keyboard for stuck keys or low batteries. For wired keyboards, unplug the keyboard; if the beeping stops, check the keyboard for stuck keys. If the problem persists, turn off the Upper Part, unplug the power cord, and remove the covers to access the motherboard's SIMM RAM modules, then carefully reseat the modules.
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ldavenportSep 9, 2025
What to do if peripherals are not working with Senor Tech ROBOT POS?
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  William GaySep 9, 2025
  If peripherals like barcode scanners, printers, or scales aren't working with your Senor Tech Touch terminals, check all power and data connections to the peripherals. Additionally, follow any troubleshooting steps provided with the peripheral devices.