What to do if external devices do not work with Senor Tech Touch terminals?
If external devices aren't working with your Senor Tech Touch terminals, ensure they're connected to the correct data connectors on the Upper part and that the cables are firmly connected. Also, verify the device is securely connected to the DC POWER OUTPUT connector on the Upper part's underside or a functioning AC wall outlet.
How to fix a blank LCD screen on Senor Tech SHOP POS but the fan is working?
If the LCD screen on your Senor Tech Touch terminals is blank but the fan is running, try touching the screen to deactivate Power Management. Also, check the brightness and contrast settings to ensure they aren't set too low, which might make the LCD appear non-functional.
Why is the serial device not responding to data on Senor Tech Touch terminals?
If a serial device isn't responding to data on your Senor Tech Touch terminals, first, check that the serial device is powered on. Then, ensure the cable connecting the device to the Upper Part serial port is correctly configured and securely connected at both ends. Trying a different cable might also resolve the issue. Finally, verify that the application software is sending data to the correct port.
What to do if the parallel port does not respond on Senor Tech SHOP POS?
If the parallel port on your Senor Tech Touch terminals isn't responding, ensure the connected device is powered on. Verify that the cable is properly configured for the application and securely connected to both the Upper Part and the device. Trying a different cable can help identify if the cable is the issue. Also, confirm that the application software is sending data to the correct port.
What to do if Senor Tech SHOP POS report a parity error?
If your Senor Tech Touch terminals report a parity error, turn off the Upper part, unplug the power cord, and remove the front and rear covers to access the RAM SIMM memory module. Gently press down on each removable SIMM on the motherboard. If the error continues, remove and reinstall the SIMM, ensuring it's properly aligned in the socket.
Why do Senor Tech Touch terminals show 'Hard Disk failure' message?
If your Senor Tech Touch terminals display a 'Hard Disk failure' or 'No boot device available' message, power off the system and reseat the hard disk drive. Check that the CMOS setup is correct for the installed drive. If possible, test with another known working hard drive. If the new drive doesn't work, the issue may be internal to the Upper part, such as a disconnected or faulty HDD data or power cable, a faulty Hard Disk 'bay,' or a motherboard issue. If the replacement drive works, the original drive is likely faulty.
What to do if Senor Tech SHOP POS Touch terminals do not respond when turned on?
If your Senor Tech Touch terminals don't respond when turned on, ensure the AC power cable is securely plugged into a working AC wall outlet and the power supply AC in socket. Also, check that the DC power cable is securely plugged into the power supply and the Upper part. Disconnect any peripheral power and data leads one at a time; if the terminal starts working, the fault lies with the cable or peripheral just unplugged. If the power supply fan and indicator lights are not on, disconnect the DC power lead from the Upper part; if the fan or lights don't come on, the power supply is faulty; otherwise, the Upper part is faulty. If the power supply fan and indicator lights are on, the issue is with either the DC power cable or the Upper part.
What causes a hard disk error reported by Solition Controller on Senor Tech SHOP POS Touch terminals?
If the Solition Controller reports a hard disk error on your Senor Tech Touch terminals, power off the system and reseat the hard disk drive. Check that the CMOS setup is correct for the installed drive. If possible, try another known working hard drive in the Upper part. If the new drive still doesn't work, the problem may be internal to the Upper part, such as a disconnected or faulty internal HDD data or power cable, a faulty Hard Disk 'bay,' or the motherboard itself. If the replacement drive works, replace the original drive and run DOS scandisk on the drive; if the problem persists, the drive is faulty and needs replacement.
Why do Senor Tech SHOP POS beep continuously when turned on?
If your Senor Tech Touch terminals beep continuously upon startup, and you're using a wireless I/R keyboard, move the keyboard away from the Upper Part. If this resolves the issue, check the keyboard for stuck keys or low batteries. For wired keyboards, unplug the keyboard; if the beeping stops, check the keyboard for stuck keys. If the problem persists, turn off the Upper Part, unplug the power cord, and remove the covers to access the motherboard's SIMM RAM modules, then carefully reseat the modules.
What to do if peripherals are not working with Senor Tech SHOP POS?
If peripherals like barcode scanners, printers, or scales aren't working with your Senor Tech Touch terminals, check all power and data connections to the peripherals. Additionally, follow any troubleshooting steps provided with the peripheral devices.
Provides dimensional data for different POS models and general physical attributes.
Details CPU, Chipset, BIOS, Memory, and I/O ports.
Covers operator display, customer display, and touch screen technologies.
Details barcode scanner capabilities and power supply specifications.
Lists main features and provides diagrams for ROBOT, SHOP, and SCAN POS models.
Covers LCD angle adjustment and touch screen technologies.
Details removable HDD and CD ROM drive installation and operation.
Identifies the location of all external connectors on the unit.
Discusses location, operator comfort, safety, clearances, and cable routing.
Explains how to mount the POS terminal to a wall or countertop using the provided panel.
Provides instructions for cleaning the POS terminal and its touch screen.
Offers advice on using and caring for the touch screen to maintain functionality.
Covers power-on failures, external device problems, and general system responsiveness.
Addresses blank LCDs, hard disk failures, and RAM-related errors or beeps.
Provides solutions for port connectivity issues and specific error messages.
General| Brand | Senor Tech |
|---|---|
| Model | SHOP POS |
| Category | Touch terminals |
| Language | English |
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