28
sparE parTs/accEssoriEs
5 Spare parts/accessories
For spare parts and accessories, please contact our customer service department. Contact details can be
found in the appendix to this instruction manual and on our homepage.
Order number Accessories/spare part
9814-048 Filter
9825-048 Turbo brush with rotating brush roller
2361-048 Mains adapter
9019-048 Floor nozzle
9020-048 Suction tube, two-piece with adapter
9021-048 Flexible crevice tool
9022-048 Long crevice tool
9812-048 Crevice tool
6734-048 Rubber nozzle
9023-048 Carrying bag
9002-048 Wall mount
6 Troubleshooting by yourself
To ensure that you do not encounter any problems, it is important to empty the dust container regularly and
take this opportunity to check the lters and clean them if they are dirty. However, if you do encounter any
problems with the appliance, use the following table to determine whether you can solve the problem yourself.
Before troubleshooting, switch off the appliance and disconnect the power plug from the socket.
Problem Possible cause/solution
Appliance cannot be switched on.
The rechargeable battery is completely empty; the LEDs on the
handle are no longer illuminated. Switch off the appliance and
charge the rechargeable battery („3 Installing and charging the
appliance“ auf Seite 24).
The appliance cannot be charged
(LED does not light up).
The mains adapter or appliance is not correctly inserted: Check
whether the appliance is properly in place in the wall mount. Check
whether the mains adapter is seated correctly in the socket („Char-
ging the rechargeable battery with wall mount“ auf Seite 24).
The rechargeable battery is fully
charged but the appliance is hardly
picking up any dirt.
The dust container needs to be emptied or the lter needs to be
cleaned („Emptying the dust container“ auf Seite 26, „Cleaning
the dust container and lter“ auf Seite 26).
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