Shark NV801 - Troubleshooting Common Issues; No Suction or Weak Suction; Vacuum Lifts Area Rugs; Brushroll Not Spinning

HAVING
TROUBLE?
ISSUE
Vacuum is not picking
up debris. No suction
or light suction.
Solution
Empty dust cup, clean
filters, check all openings
for blockages.
ISSUE
Vacuum lifts area rugs.
Solution
Turn o the unit to disengage
the brushroll and restart with
the Power Button.
ISSUE
Brushroll and/or soft roller
does not spin. The Brushroll
Indicator Light on the floor
nozzle turns red.
Solution
Turn o and unplug the
vacuum immediately. Remove
any blockages, then reconnect
and turn vacuum back on. If
Brushroll Indicator Light on
the floor nozzle is green, the
blockage has been successfully
cleared. If the light is still
red, please contact customer
service at 1-800-798-7398.