ENGLISH
EN-14
Check the following points before call-
ing for service.
The unit does not operate
• Check if the circuit breaker has tripped or the 
fuse has blown.
The unit does not cool effectively
• Check the fi lters. If dirty, clean them.
• Check the outdoor unit to make sure nothing 
is blocking the air inlet or outlet.
• Check the thermostat is proper setting. 
• Make sure windows and doors are closed 
tightly. 
The unit does not receive the remote 
control signal
• Check whether the remote control batteries 
have become old and weak.
• Try to send the signal again with the remote 
control pointed properly towards the unit’s 
signal receiver window.
• Check whether the remote control batteries 
are installed properly.
Please call for service when the green 
OPERATION lamp, the orange TIMER 
lamp and the blue PLASMACLUSTER 
lamp on the unit blink.
To describe the malfunction to service,   
you may fi nd out the error code by the 
remote control before calling for ser-
vice.
  BEFORE CALLING FOR SERVICE
The following conditions do not denote 
equipment malfunctions.
UNIT DOES NOT OPERATE
The unit will not operate if it is turned on im-
mediately after it is turned off. The unit will not 
operate immediately after the mode is changed. 
This is to protect the unit. Wait 3 minutes before 
operating the unit.
ODORS
Carpet and furniture odors that entered into the 
unit may be sent out from the unit.
CRACKING NOISE
This sound is generated by the friction of the 
unit expanding or contracting due to a tempera-
ture change.
MIST SEEN AT INDOOR AIR OUTLET
In cooling operation, this is caused by the differ-
ence between the room air temperature and the 
air discharged.
THE OUTDOOR UNIT DOES NOT STOP
After stopping the operation, the outdoor unit 
will rotate its fan for about a minute to cool 
down the unit.
SWISHING NOISE
The soft, swishing noise is the sound of the 
refrigerant fl owing inside the unit.
(For Premium models only)
ODOR EMITTED FROM THE 
PLASMACLUSTER AIR OUTLET
This is the smell of ozone generated from 
the Plasmacluster Ion generator. The ozone 
concentration is very small, posing no adverse 
effect on your health. The ozone discharged 
into the air rapidly decomposes, and its density 
in the room will not increase.
A LOW BUZZING NOISE
This is a sound of the unit generating Plasma-
cluster ions.
  BEFORE CALLING FOR SERVICE
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