●You may not be able to access some website services due to system maintenance, your subscription, etc.
●To use "My docomo", "Network security code" or "ID/Password of d ACCOUNT" is required.
Check/Change the subscription, apply for various services,
and request various information materials online.
My docomo（ ）
From the handset
From a PC
dmenu /My docomo（お客様サポート）(customer support)
https://www.nttdocomo.co.jp/mydocomo/
● Please confirm the phone number before you dial.
● If you lose your handset or have it stolen, immediately take the steps necessary for suspending
the use of the handset.
● If the handset you purchased is damaged, bring your handset to a repair counter specified
by DOCOMO after returning to Japan.
※You are charged a call fee to Japan.
※For international call access codes, refer to DOCOMO website.
Business hours: 24 hours (open all year round)
(to enter “+”, press and hold “0”.)
※You can call using international call access code instead of “+”.
-81-3-6832-6600 (paid)
International call access
code for the country you stay
-81-3-6832-6600 (toll free)
Display “+” on
the screen
Inquiries from overseas (In case of loss, theft, unconnected, etc.)
■From DOCOMO mobile phones
■From land-line phones
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