Sharp MX-C507P - Missing colors; Mottled print and dots

5028
Sensor (fuser exit): Paper cleared too early service check
Diagnostics and troubleshooting
93
Action
Yes
No
Step 1
a From the home screen, touch Settings > Device > Preferences .
b Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 3.
Go to step 2.
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Go to step 3.
The problem is
solved.
Action
Yes
No
Step 9
a Make sure that the fuser is seated properly.
b Check the cable on the JFSNS connector on the controller
board for proper connection, and reseat if necessary.
Does the problem remain?
Go to step 10.
The problem is
solved.
Step 10
Check the sensor for damage, and replace if necessary.
Does the problem remain?
Go to step 11.
The problem is
solved.
Step 11
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests > Fuser
b Select a setting, and then touch Start .
Does the motor run?
Contact the next
level of support.
Go to step 12.
Step 12
Check the motor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Go to step 13.
The problem is
solved.
Step 13
a Replace the motor. See “Motor (fuser) removal” on page
355 .
b Perform a print job.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.