RFID data within print job is invalid service check
 
Hardware failure service check
 
Diagnostics and troubleshooting
 
182
 
Step 1 
a
 
Check if the RFID Option is installed immediately below the 
base printer and in the "Tray 2"  position.
 
b
 
Check if there is at least one optional tray installed below the 
RFID option.
 
Is the RFID Option positioned as Tray 2 and is there at least one 
optional tray installed below it?
 
Step 1 
Check if the RFID job data, including the RFID data, has correctly 
formatted.
 
Note: 
These errors do not indicate problems with the hardware 
or RFID media.
 
Has the RFID job data correctly formatted?
 
Step 2
 
Reformat the RFID job data.
 
Does the problem remain?
 
Step 3
 
Clear any existing error code. See the 
RFID Programmer's Guide
.
 
Note: 
Each specific error code indicates a specific type of 
problem with the RFID data.
 
Does the problem remain?
 
Contact the next 
level of support.
 
Step 11 
Make sure that all pages are in the correct and similar orientation.
 
Does the problem remain?
 
Contact the next 
level of support.
 
Step 12
 
Replace the RFID media.
 
Does the problem remain?
 
Contact the next 
level of support.