Diagnostics and troubleshooting
218
Step 5
Check the imaging kit components and transfer module for
damage or life expiration, and replace if necessary.
Does the problem remain?
Contact the next
level of support.
Step 6
Check the cable on the motor and on the JCARTK connector on
the controller board for proper connection.
Is the cable properly connected at both ends?
Step 7
Reconnect the cable.
Does the problem remain?
Step 8
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 9
Replace the motor (K developer). See
“Motor (EP drive) removal”
on page 333
.
Does the problem remain?
Step 10
Replace the controller board. See
“Controller board removal” on
page 393
.
Does the problem remain?
Contact the next
level of support.