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TROUBLESHOOTING
A one-touch individual
key or group key
cannot be edited or
deleted.
Is the key included in a program key?
Remove the key from the program and then edit or
delete the key.
(If the key is included in multiple programs, it must be
removed from all programs.)
Þ
System Settings > "Address Control" > "Program"
If multiple program keys have been stored, print the
Program List in "Sending Address List" in the system
settings. The list will show where individual and group
keys are stored.
Þ
System Settings > "List Print (User)" > "Sending
Address List" > "Program List"
Have functions been disabled by the
administrator?
Check with your administrator.
Some functions may have been disabled in the system
settings (administrator).
Has your administrator enabled a
function that prevents editing/deleting?
Check with your administrator.
If your administrator has enabled "Default Address
Setting" (on the machine) or "Inbound Routing Settings"
(in the Web pages), editing/deleting will not be possible.
Problem Point to check Solution
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