18
General Problems
I DON'T KNOW HOW TO CHANGE THE OUTPUT TRAY
Check Solution
Is the output tray specified? ■ When copying, you can select the output tray in normal mode. Tap [Output] in the
base screen of normal mode. You can set the output tray in the screens.
When printing, you can select the output tray in the printer driver. Click the
[Finishing] tab in the printer driver, and select the output tray in [Output Tray].
The output tray is fixed and cannot be changed when some copy or print settings
are selected. Some copy or print settings may be canceled when you change the
output tray.
PART OF THE IMAGE IS CUT OFF
Check Solution
Has the correct paper size been set? ■ If you are using a non-standard size, be sure to specify the paper size.
If the size of paper loaded into a tray was changed, be sure to check the paper
size setting.
⇒
"Settings" → [System Settings] → [Common Settings] → [Paper Settings] →
[Paper Tray Settings] → [Tray Registration]
Was the original placed in the correct
position?
■ If you are using the document glass, be sure to place the original in the far left
corner of the document glass.
► Placing the original (page 5)
PRINTING TAKES PLACE ON THE WRONG SIDE
OF THE PAPER
Check Solution
Is the paper loaded with the print side
facing in the correct direction?
■ Make sure that the print side of paper is facing in the correct direction.
• Trays 1 to 4:
Place the paper with the print side face down.*
• Bypass Tray, Tray 5/6:
Place the paper with the print side face up.*
* When the paper type is "Pre-Printed" or "Letter Head", load the paper in the
opposite way.
(Except when [Disabling of Duplex] is enabled in the setting mode (administrator).
For information about the setting mode, consult your administrator.)
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