DETERMINING WHETHER DAMAGE OR DEFECT TO AN EBIKE OR COVERED COMPONENT IS
PROTECTED BY THIS LIMITED WARRANTY SHALL BE IN THE SOLE DISCRETION OF SHENGMILO.
Shipping Damage
• Damage to a Covered Component during shipping is not covered by this Limited Warranty, but Shengmilo will replace such
damaged Covered Components if you:
• Notify Shengmilo of a Covered Component damaged in the shipping process within thirty (30) days of your receipt of the
ebike;
• Provide Shengmilo with a dated picture of the damaged Covered Component;
• Return all original packaging and paperwork included with the ebike; and note any immediately recognizable damage on the
shipper's Bill of Lading prior to signing off on the shipment.
• Shipping damage claims are very time sensitive and it is your responsibility to immediately inspect the ebike for damage
upon receipt.
• If you choose to set up your own independent shipping method, such as use of a freight forwarder or other similar service,
Shengmilo will not replace any Covered Components damaged during such shipping method.
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