Page 12
Troubleshooting
Problem: The CD-1 operates erratically or fails to operate
• Verify that the CD-1 is plugged into an active electrical outlet of correct voltage
(if a switched outlet was used, verify that it is On)
• Verify that the Input Voltage switch on the rear panel of the CD-1 is set to the correct voltage
Problem: The CD-1 does not load a disc when it is partially inserted
• Verify that the CD-1 has power and is turned on
• Verify that there isn’t already a disc in the CD-1
Problem: The CD-1 has loaded a disc but doesn’t play
• Verify that the disc is a Red Book standard audio or MP3 CD or CD-R
• Verify that the disc is not dirty, badly scratched, or warped
• Verify that the disc is not upside down
• If the disc is a CD-R, verify that it is not blank, and that it has been properly recorded
(CD-Rs with open sessions may play on a computer but not on an audio CD player)
Problem: The CD-1 appears to be playing a disc but there is no output
• Verify that the correct input is selected on the pre/pro or preamp
• Verify that the CD being played has output (some CDs contain long periods of silence)
Note: All analog and digital outputs on the CD-1 are active at all times
Problem: One particular CD either will not play, experiences drop-outs, or ticks while
playing, or plays part way through then stops
• Verify that the disc is a Red Book CD standard audio, MP3 CD, or CD-R
• Verify that the disc is not dirty, badly scratched, or warped
• Verify that the disc is not upside down
• If the disc is a CD-R, verify that it is not blank and that it has been properly recorded
(CD-Rs with open sessions may play correctly on a computer but not on an audio CD player)
• If the disc is a pre-recorded “silver” CD, verify that it is not a defective pressing
(try it on another player)
Problem: The remote control does not operate
• Verify that there are good batteries in the remote control
• Verify that the remote sensor on the CD-1 has line-of-sight to the remote control
• Verify that the LED window on the remote control and the window on the front panel of the CD-1
are clean
• If a remote control receiver and emitter were used to relay the signal to the CD-1, verify that the
receiver has line-of-sight to the remote control, that the transmitter is properly positioned relative
to the CD-1, and that the transmitter has power and is active
• Verify whether bright sunlight falls on the CD-1 remote control sensor (bright sunlight or light
from certain bulbs and/or TV screens may sometimes “blind” the sensor to signals from the
remote control)
To Next Page
Loading...