Shure Incorporated
17/36
Issue Indicator Status Solution
Receiver RF LED off
Turn on transmitter.
Make sure the batteries are installed correct
ly.
Link transmitter and receiver.
Charge or change transmitter battery.
Receiver display off
Make sure AC adapter is securely plugged
into electrical outlet.
Make sure receiver is powered on.
Transmitter indicator
LED flashing red
Charge or change transmitter battery.
Transmitter plugged
into charger.
Disconnect transmitter from charger.
Audio artifacts or dropouts RF LED flickering or off
Change receiver and transmitter to a differ
ent group and/or channel.
Identify nearby sources of interference (cell
phones, WiFi access points, signal proces
sor, etc.) and shutdown or remove source.
Charge or change transmitter battery.
Ensure that receiver and transmitter are po
sitioned within system parameters.
System must be set up within recommended
range and receiver kept away from metallic
surfaces.
Transmitter must be used in line of sight
from receiver for optimal sound.
Distortion
OL indicator appears on
receiver display
Reduce transmitter gain.
Transmitter and receiver link unsuccessful
Transmitter and receiver
LEDs flash to indicate
that linking started, but
the link fails
Update both components to the latest
firmware version.
Sound level variations when switching to dif
ferent sources
N/A Adjust transmitter gain as necessary.
Receiver/transmitter won't turn off
Transmitter LED flash
ing rapidly
Controls locked.
Receiver gain control cannot be adjusted N/A
Check transmitter. Transmitter must be on to
enable gain changes.
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