Troubleshooting en
29
Fault Cause and troubleshooting
Grinder is not grinding
any coffee beans des-
pite full bean con-
tainer.
Coffee beans are too oily and do not fall into the
grinder.
▶ Gently tap the bean container.
▶ Change the coffee variety.
▶ Do not use oily beans.
▶ Clean the empty bean container with a damp cloth.
Coffee or milk froth
quality varies widely.
Build-up of limescale in the appliance.
▶ Descale the appliance.
Milk froth quality var-
ies widely.
Milk froth quality depends on the type of milk or plant-
based alternative used.
▶ Optimise the result through the selection of the milk
or vegetable-based drink type.
Coffee is not dis-
pensed or has slowed
to a trickle.
Set quantity is not
reached.
Grinding level is set too fine.
▶ Set a coarser grinding level.
→"Adjusting the grinding level", Page17
Heavy build-up of limescale in the appliance.
▶ Descale the appliance.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Appliance is soiled.
▶ Clean the brewing unit.
▶ Descale and clean the appliance.
Coffee has no crema. Type of coffee is not optimal.
▶ Use a coffee variety with a higher proportion of Ro-
busta beans.
▶ Use beans with a darker roast.
Coffee beans are no longer freshly roasted.
▶ Use fresh coffee beans.
Grinding level is not appropriate for coffee beans.
▶ Adjust the grinder to a finer setting.
→"Adjusting the grinding level", Page17
Coffee is too acidic. Grinding level is set too coarse.
▶ Adjust the grinder to a finer setting.
→"Adjusting the grinding level", Page17
Type of coffee is not optimal.
▶ Use a coffee variety with a higher proportion of Ro-
busta beans.
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