11
Cleaning agents
Caution!
Before cleaning, unplug the appliance from the mains or switch
off the circuit breaker in the fuse box. Clean the outside of the
appliance and the cooking compartment with a damp cloth and
mild detergent. Dry with a clean cloth.
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
You can take remedial action yourself for some error
messages.
Troubleshooting
Area Cleaning agents
Appliance
front
Hot soapy water:
Clean with a dish cloth and dry with a soft cloth.
Do not use glass cleaners or metal or glass
scrapers for cleaning.
Appliance
front with
stainless steel
Hot soapy water:
Clean with a dish cloth and dry with a soft cloth.
Remove flecks of limescale, grease, starch and
albumin (e.g. egg white) immediately. Corrosion
can form under such residues. Special stainless
steel cleaning agents can be obtained from the
after-sales service or from specialist shops. Do
not use glass cleaners or metal or glass scrap-
ers for cleaning.
Cooking com-
partment
made of
stainless steel
Hot soapy water or a vinegar solution:
Clean with a dish cloth and dry with a soft cloth.
If the oven is very dirty: use oven cleaner, but
only when cooking compartment is cold. It is
best to use a stainless-steel sponge. Do not
use oven spray or other aggressive oven clean-
ers or abrasive materials. Scouring pads, rough
sponges and pan cleaners are also unsuitable.
These items scratch the surface. Allow the inte-
rior surfaces to dry thoroughly.
Recess in
cooking com-
partment
Damp cloth:
Ensure that no water seeps through the turnta-
ble drive into the appliance interior.
Turntable and
turntable ring
Hot soapy water:
When putting the turntable back in place, make
sure it slots in correctly.
Wire rack Hot soapy water:
Clean using stainless steel cleaning agent or in
the dishwasher.
Door panels Glass cleaner:
Clean with a dish cloth. Do not use a glass
scraper.
Seal Hot soapy water:
Clean with a dish cloth, do not scour. Do not
use a metal or glass scraper for cleaning.
Area Cleaning agents
Error message Possible cause Remedy/note
The appliance does not work The plug is not plugged in. Plug the plug in
Power failure Check whether the kitchen light works.
Faulty circuit breaker Look in the fuse box to make sure that the
circuit breaker for the appliance is in work-
ing order.
Faulty operation Switch off the circuit breaker in the fuse
box. Switch it back on after approx. 10
seconds.
Three zeros light up in the display. Power failure Reset the time.
The appliance is not in operation. A
cooking time appears in the display.
The rotary selector was actuated accidentally.
Press the
º button.
The
¹ button was not pressed after setting. Press the ¹ button or cancel the setting
with the
º button.
The microwave does not work. The door was not fully closed. Check whether food residue or debris is
trapped in the door.
The
¹ button was not pressed. Press the ¹ button.
It takes longer than before for the
food to heat up
The microwave power level setting was too low. Select a higher microwave power setting.
A larger amount of food than usual has been
placed in the appliance.
Double the amount – double the time.
The food was colder than usual. Stir or turn the food during cooking.
The turntable makes a scratching or
grinding noise.
Dirt or debris in the area around the turntable
drive.
Clean the roller ring and the recess in the
cooking compartment.
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