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Mailbox Processi
ng on th
e PC and t
he E
-Mail Se
rvi
ce
A31003
-S
2330-B
690-2-7619, Jan
uary
2003
2-10
HiP
ath
Xpressions
V3.0,
User Man
ual
Mi
crosoft
Out
look
Expres
s
Enter your
HiP
ath X
pressions
e-mai
l ad
dres
s in th
e next wind
ow
.
25
27
Table of Contents
Main Page
Default Chapter
3
Table of Contents
3
1 Unified Messaging with Hipath Xpressions
11
Overview
11
Differences between E-Mail, Voice Mail and Fax Mail
12
Hipath Xpressions Unified Messaging User Manual
12
Preparations on Your Telephone/Pabx
13
User-Specific Data
13
Telephone System Data
13
Data for Telephone Access Via Phonemail
13
Data for Telephone Access Via VMS
14
Data for PC Access
14
2 Mailbox Processing on the PC and the E-Mail Service
17
Hipath Xpressions Client
18
Netscape Messenger
18
System Requirements
18
Setting up an Account in Netscape
19
Receiving Messages with Netscape
21
Sending Messages with Netscape
22
Routing Messages to Hipath Xpressions Distribution Lists
22
Fax Messages
22
Routing Short Messages to a Mobile Telephone
23
Importing the Hipath Xpressions Address Book into Netscape
23
Microsoft Outlook Express
24
System Requirements
24
Setting up an Account in Microsoft Outlook Express
24
Receiving Messages with Microsoft Outlook Express
29
Sending Messages with Microsoft Outlook Express
30
Routing Messages to Hipath Xpressions Distribution Lists
30
Fax Messages
30
Routing Short Messages to a Mobile Telephone (SMS)
30
Importing a Hipath Xpressions Address Book into Outlook Express
30
Microsoft Outlook in Internet Mail Operation
33
System Requirements
33
Setting up an Account in MS Outlook (Internet Operation)
33
Receiving Messages with MS Outlook (Internet Operation)
34
Sending Messages with MS Outlook (Internet Operation)
34
Routing Messages to Hipath Xpressions Distribution Lists
34
Fax Messages
34
Routing Short Messages to a Mobile Telephone (SMS)
34
Importing the Hipath Xpressions Address Book into MS Outlook
35
(Internet Operation)
35
Outlook 2002 in Exchange Operation
37
System Requirements
37
Receiving Messages
38
Sending Messages
38
Sending Messages Using SMS as an Example
38
Adding Hipath Xpressions Addresses to the Microsoft Exchange
40
Address Book
40
Other Hipath Xpressions Addresses
42
Hipath Xpressions Outlook Extensions
42
System Requirements
43
Installation
44
Uninstallation
47
Starting Microsoft Outlook
48
Network Connection
48
Options
49
Phone Number
49
Creating Input Forms
50
Settings in Microsoft Outlook
50
Activating/Deactivating Hipath Xpressions Outlook Extensions
50
Message Format
51
The Hipath Xpressions Tab
52
Callback
53
Telephone Call to Contact
53
Calling the Originator of a Message
53
Calling from the Exchange Address Book
54
Playback
54
Playback on the Telephone
54
Playback on the PC Sound System
54
Short Message Service (SMS)
55
Sending an SMS to a Contact
55
Sending an SMS to the Originator of a Message
56
Sending an SMS from the Exchange Address Book
56
Fax Messages
57
Sending a Fax Message to a Contact
58
Sending a Fax Message to the Originator of a Message
58
Sending a Fax Message from the Exchange Address Book
58
Sending a Fax Message from Other Microsoft Office Applications
58
Sending a Fax Message from Your Workstation
60
Viewing Fax Messages
61
Answering/Forwarding a Fax Message with Annotations
63
Fax-On-Demand
65
Specify/Modify Remote Station
65
Retrieving a Fax
67
Voice Messages
68
Sending a Voice Message to a Contact
70
Sending a Voice Message to the Originator of a Message
70
Sending Voice Messages from the Exchange Address Book
70
Playing Back a Voice Message
71
Forwarding a Message with a Voice Comment
73
Address Book
75
Client Assistant
77
Analyzing and Correcting Problems
77
Problems with Buttons
77
Problems with Callback and Voice Output
77
Problems with SMS, Fax and Voice Messages
78
Problems with the Address Book
78
Problems with the Client Assistant
78
Import from Internet Mail
79
Hipath Xpressions Lotus Notes Extensions
80
Settings for Unified Messaging
80
General Settings
81
Send Form Settings
82
Unified Messaging Settings
83
Sending Fax Messages
84
Using the Lotus Notes Fax Printer Extension
87
Fax on Demand
88
Displaying Received Faxes
89
Sending SMS Messages
91
Sending Voice Mails
92
Replying to a Message Via a Voice Comment
95
Sending Voice Mails Using Lotus Notes E-Mail Client
96
Setting up an XPR Lotus Notes Address
96
Sending Messages
97
Synchronizing Read/Unread Marks
98
Using Telephony Functions under Lotus Notes
98
Making a Telephone Call
98
Hipath Xpressions Webclient
99
Overview of Functions
99
Help
99
Web Browser
99
Starting and Exiting the Webclient
100
Starting the Webclient
100
Selecting a Language
101
Navigation
101
Login
102
Login Via SSL (Secure Sockets Layer)
103
Logoff
104
Sending Messages
105
Composing Messages
105
Inserting File Attachments
106
Selecting File Attachments
108
Deleting File Attachments
108
Sending Messages
109
Fax-On-Demand
109
Sent Items
109
Checking the Send Status
110
Changing Sorting
111
Sending Messages to Additional Recipients
111
Deleting Messages
111
Receiving Messages (Inbox)
112
Changing Sorting
113
Reading Text Messages
113
Reading Fax Messages
114
Listening to Voice Messages
115
Opening Message Attachments
116
Forwarding Messages
116
Replying to Messages
116
Replying with the Original Message
117
Replying Without the Original Message
117
Deleting Messages
117
Options
118
User Data
119
Changing a Password
120
Selecting Languages
121
Configuring Notifications
121
Changing the Telephone Password (PIN) for Telephone Access
122
Forwarding
123
POP3 Access Data
124
Client Assistant
125
Overview
125
Web Browser
126
Help
126
Settings on Your Computer
127
Hipath Xpressions Mailbox
127
Screen Resolution
127
Cache and Proxy Server: Netscape Communicator/Internet Explorer
127
Style Sheets: Netscape Communicator
127
Starting and Exiting the Client Assistant
128
Login
128
Login Via SSL (Secure Sockets Layer)
129
Selecting a Language
129
Logout
130
General Procedure
131
Navigation
131
Changing Settings
132
Saving Modifications
132
User Data
133
Changing Your Own Password
134
Language Selection
134
Supplementing User Data
134
Voice Mail System Settings
135
Changing the Telephone Password (PIN)
136
Selecting the Voice Mail System
136
Configuring a Referral Extension
137
Mailbox Options
137
Caller Options
137
Mobility Number
138
Forwarding Incoming Calls
138
Editing Messages on the Telephone
139
Configuring Forwarding
140
Configuring Notifications
142
Creating Distribution Lists
147
Creating a Private Distribution List
148
Editing Distribution Lists
148
Deleting a Distribution List
150
Fax Forms
151
Time Profiles
152
Creating Recordings
154
Personal Name Recording
155
Creating and Editing Personal Greetings
156
Default Output Devices
157
Switching to the Webclient
158
3 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail
161
General
161
Preparations on Your Telephone/Pabx
162
Explanation of the Symbols
162
Distribution Lists
162
Referral Extension
163
Default Printer
163
Default Fax Device
163
Memory Restrictions
163
Additional Features in VMS
164
Direct Callback Connection with the Originator of a Message
164
Broadcast Call / Broadcast Message
164
Private and Public Distribution Lists
164
User Prompts
165
Repeating System Announcements
165
Requesting Help (Phonemail)
165
Incorrect Entries
165
Terminating the Connection
166
Returning to the Main Menu (VMS)
166
Operating Your Mailbox with Phonemail
167
Access Options
167
Using Your Own Mailbox (Direct Access)
168
Dialing Your Own Mailbox
169
Options in the Main Menu
170
Listening To/Retrieving Messages
171
Playing Back Messages
172
Delete Message
174
Checking Recipient Numbers
177
Recording and Sending Messages
178
Selecting the Send Options
179
Changing Answering Options
180
Changing Mailbox Options
185
Connection
192
Dialing an External Mailbox (Guest Access or Universal Access)
193
Leaving a Message for Mailbox Owners
193
Call Forwarding (Forward Access)
194
Using the Mailbox with the Mailbox Key (Callback Access)
195
Using Your Mailbox for Your Mobile Telephone
196
Call Forwarding for Mobile Phones
196
Dialing Your Mailbox
197
A Quick Reference Guide to the Menus and Key Sequences
198
Operating Your Mailbox Using VMS
203
Access Options
203
Using Your Own Mailbox (Direct Access, "Own Mailbox Code")
204
Overview
204
Dialing Your Own Mailbox
205
Default Edit Options
206
Options in the Main Menu (Direct Access)
207
Inbox
207
Special Delivery Options
213
Recording and Sending New Messages (Inbox / Sent Objects)
216
Recording a Dictation
220
Editing Distribution Lists
222
Answering Machine Functions (Shortcut)
226
Setting up a Telephone Connection
227
Special Functions
227
Disable Call Forwarding
234
Dialing an External Mailbox
238
External Mailbox" Code)
238
Leaving a Message for Mailbox Owners
238
Additional Options in Guest Access or Universal Access Mode
238
Call Forwarding (CF, Forward Access)
240
A Quick Reference Guide to the Menus and Key Sequences
241
Listening to and Forwarding Incoming Messages
241
Recording and Sending New Messages
246
Setting up a Telephone Connection from the Main Menu
252
Special Functions
253
Dialing an External Mailbox (Guest Access, Universal Access)
258
4 Fax Mail Service
259
Overview
259
Requirements for Sending a Fax
259
Requirements for Receiving a Fax
259
Fax Cover
259
Fax Logo
260
Fax Display
260
Sending Fax Messages
261
Sending a Sample Fax Message from MS Windows Explorer
261
Sending a Fax at Favorable Rates
263
Using Fax on Demand Services
263
5 Short Message Service (SMS) for GSM
265
Overview
265
Application Options
265
SMS Features for GSM
265
Sending Short Messages to GSM Users
266
Tips for Everyday Use
269
Sending a Callback Number
269
Sending SMS Messages from Intranet
269
Abbreviations
271
Abbreviations
272
A31003-S2330-B690-2-7619, January 2003 Hipath Xpressions V3.0, Operating Manual
273
Index
273
A31003-S2330-B690-2-7619, January 2003 Hipath Xpressions V3.0, Operating Manual
275
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