Siemens iQ700 HM776G1 1B Series - Page 31

Troubleshooting en
31
Fault Cause and troubleshooting
Appliance does not
heat up.
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page20
Appliance door can-
not be opened.
The cleaning function locks the appliance door; ⁠lights up in the display.
▶
Allow the appliance to cool down until goes out on the display.
→"Cleaning function 'Pyrolytic activeClean'", Page25
The childproof lock locks the appliance door.
▶
Use the ⁠button to deactivate the childproof lock.
→"Childproof lock", Page20
You can switch off the lock in the basic settings.
→"Basic settings", Page20
HomeConnect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.com.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The drying function is switched on.
To prevent condensation from forming when the appliance is in microwave-only mode, the
appliance automatically switches on an additional heating element when it is set to 600W
or 800W. The cooking result is not affected by this.
▶
You can change the basic setting for the drying function during microwave operation.
→"Basic settings", Page20
‒ Observe the information on operating with microwave.
→"Microwave", Page16
The interior lighting
does not work.
Basic setting has been changed.
▶
Change the basic setting for the lighting.
→"Basic settings", Page20
The LED light is defective.
▶
Call the after-sales service.
→"Customer Service", Page32
Maximum operating
time reached.
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
1.
To continue operation, switch the appliance off and on again using . Reset and start
the operation.
2.
If you do not need to use the appliance, press to switch it off.
Tip:To prevent the appliance from switching off when you do not want it to, set a cooking
time.
→"Time-setting options", Page15
Error code made up
of letters and num-
bers appears on the
display, e.g. E0111.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page32
The cooking result is
not satisfactory.
Settings were unsuitable.
Adjustment values, e.g. temperature or cooking time, depend on the recipe, quantity and
food.
▶
Next time, set lower or higher values.
Tip:A lot of other information about the food preparation and corresponding adjustment
values can be found in the HomeConnect app or on our website siemens-home.bsh-
group.com .