Simpletroubleshooting
Simple troubleshooting
Problem Cause Solution
Toolittleornomilkfroth,
orthemilkfrother10 does
notdrawthemilkin.
Themilkfrother10orits
holderissoiled.
Cleanthemilkfrother10orits
holder(see“Cleaningthemilk
system”).
Milkunsuitableforfrothing. Uselow-fatmilk(1.5%fat).
Themilkfrother10isnot
correctlyassembled.
Moistenandassemblethemilk
frotherparts.
Build-upoflimescaleinthe
appliance.
Descaletheapplianceas
describedintheinstructions.
Noteawaterdispensed. Themilkfrother10orits
holderissoiled.
Cleanthemilkfrother10orits
holder(see“Cleaningthemilk
system”).
Theselectedper-cup
quantityisnotreached.
Coffee dispensing slows
toatrickleorstops
completely.
Coffeeisgroundtoofinely.
Pre-groundcoffeeistoo
fine.
Adjustthegrindingunittoa
coarsersetting.Usecoarser
pre-groundcoffee.
Build-upoflimescaleinthe
appliance.
Descaletheapplianceas
describedintheinstructions.
Coffeehasno“crema”. Unsuitabletypeofcoffee. Useatypeofcoffeewitha
higherproportionofrobusta
beans.
Thebeansarenolonger
fresh.
Usefreshbeans.
Thegrindingsettingisnot
suitableforthebeans.
Adjustthegrindingsettingto
fine.
Coffeeistoo“acidic”. Thegrindingsettingistoo
coarseorthepre-ground
coffeeistoocoarse.
Adjustthegrindingunittoafiner
settingorusefinerpre-ground
coffee.
Unsuitabletypeofcoffee. Useadarkerroast.
Coffeeistoo“bitter”. Thegrindsettingis too fine
orthepre-groundcoffeeis
too fine.
Adjustthegrindingunittoa
coarsersettingorusecoarser
pre-groundcoffee.
Unsuitabletypeofcoffee. Changethetypeofcoffee.
Thecoffeetastes“burnt”. Brewingtemperaturetoo
high
Reducethetemperature,see
“Menusettings–
Coffee temp.”
Thegrindingsettingis
toofineorthepre-ground
coffeeistoofine.
Adjustthegrindingunittoa
coarsersettingorusecoarser
pre-groundcoffee.
Unsuitabletypeofcoffee. Changethetypeofcoffee.
Coffeeormilkfrothquality
variesconsiderably.
Build-upoflimescaleinthe
appliance.
Descaletheapplianceas
describedintheinstructions.
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions.