56
deen
Problem Cause Solution
Coffee is too “bitter”. The grinding setting is too
ne or the pre-ground coffee
is too ne.
Adjust the grinding unit to
a coarser setting or use
coarser pre-ground coffee.
Unsuitable type of coffee. Change the type of coffee.
Display shows
Error
Please contact hotline
The appliance has a fault. Call the hotline (see rear
cover).
The water lter does not
stay in position in the water
tank.
The water lter is not
mounted correctly.
Firmly press the water lter
straight down into the tank
connection.
The coffee grounds are not
compact and are too wet.
The grinding setting is too
ne or too coarse, or not
enough ground coffee has
been used.
Adjust the grinding unit to
a coarser or ner setting,
or use 2 level measuring
spoons of ground coffee.
Display shows
Clean brewing unit
Brewing unit is soiled. Clean brewing unit.
Too much pre-ground coffee
in the brewing unit.
Clean brewing unit.
(Pour in no more than 2
level measuring spoons of
ground coffee).
The brewing unit’s
mechanism is stiff.
Clean brewing unit
(see “Cleaning the brewing
unit”).
Coffee or milk froth quality
varies considerably.
Build-up of limescale in the
appliance.
Descale the appliance with
two descaling tablets as
described in the instructions.
Water dripped onto the inner
oor of the appliance when
the drip tray was removed.
Drip tray removed too early. Wait a few seconds after
the last drink was dispensed
before removing the drip
tray.
If you are unable to solve the problem, do not try to nd the fault yourself or dismantle the
appliance or repair it yourself. Call the hotline (see rear cover).
Simple troubleshooting
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