en Troubleshooting
68
Troubleshooting
12 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
Appliance no longer
responds.
Appliance has a fault.
1. Pull out the mains plug and wait 10seconds.
2. Re-insert the mains plug.
Appliance only dis-
penses water, not cof-
fee.
Empty bean container is not detected by the appli-
ance.
▶
Pour in coffee beans.
Coffee shaft on brewing unit is blocked.
▶
Clean the brewing unit.
→"Cleaning brewing unit", Page63
Beans are too oily and are not falling into thegrinder.
▶
Gently tap the bean container.
▶
Change the coffee variety.
Do not use oily beans.
▶
Clean the empty bean container with a damp cloth.
Brewing unit is not inserted properly.
▶
Slide the brewing unit right back.
Appliance is not dis-
pensing milk froth.
Milk system is soiled.
▶
Clean the milk system in the dishwasher.
→"Cleaning the milk system", Page62
Milk tube not immersed in milk.
▶
Use more milk.
▶
Check whether the milk tube is immersed in the
milk.
Heavy build-up of limescale in the appliance.
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