en Troubleshooting
44
Fault Cause and troubleshooting
All other error codes. Malfunction
▶ Call the after-sales service.
→"Customer Service", Page53
"E:30/-20" Solenoid valve defective.
▶ Call the after-sales service.
→"Customer Service", Page53
Detergent dosage is too high.
▶ If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Additional water is added.
▶ Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedinicio pausa + carga.
▶ Press inicio pausa + carga.
Door is not closed.
1. Close the door.
2. Press inicio pausa + carga to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page32
termin. is activated.
▶ Check whether termin. is activated.
→"Buttons", Page23
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press inicio pausa + carga to start the programme.
The detergent drawer has not been pushed in fully.
▶ Push in the detergent drawer until the symbol goes
out.
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.