en Troubleshooting
38
Fault Cause and troubleshooting
"E:36 / -10" The pump cap is not fully screwed in.
▶
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump", Page33
"E:38 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drum", Page32
if the fault is displayed again,
▶
→"Cleaning the drain pump", Page33
Inlet opening of the rubber gasket is blocked.
▶
→"Cleaning the intake opening in the rubber gas-
ket", Page36
The water pressure is low.
No remedial action possible.
The filter in the water inflow is blocked.
▶
Clean the water inflow filter.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
"E:35 / -10" There is water in the base trough.
▶
Turn off the water tap.
▶
Call the after-sales service.
→"Customer Service", Page47
The appliance is leaking.
▶
Turn off the water tap.
▶
Call the after-sales service.
→"Customer Service", Page47
lights up. The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page31
Water level is too high.
▶
Start the Abpumpenprogramme.
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.