Troubleshooting en
45
Fault Cause and troubleshooting
"E:30 / -80" The pump cap is not fully screwed in.
▶
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump", Page40
"E:38 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drum", Page39
if the fault is displayed again,
▶
→"Cleaning the drain pump", Page40
Inlet opening of the rubber gasket is blocked.
▶
→"Cleaning the intake opening in the rubber gas-
ket", Page43
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page53
Water cooling To protect the wastewater pipes, the hot detergent
solution is cooled before being drained.
▶
Wait until the detergent solution has cooled down.
"E:30/-20" Solenoid valve defective.
▶
Call the after-sales service.
→"Customer Service", Page53
Detergent dosage is too high.
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
▶
Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedStart/Nachlegen.
▶
Press Start/Nachlegen.
Door is not closed.
1. Close the door.