Siemens WM14XEH5GB - Page 67

Troubleshooting en
67
Fault Cause and troubleshooting
The programme does
not start.
You have not pressedStart/Reload.
▶
Press Start/Reload.
Door is not closed.
1. Close the door.
2. Press Start/Reload to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page51
Ready In is activated.
▶
Check whether Ready In is activated.
→
"Buttons", Page26
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the programme.
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→
"Cleaning the detergent drawer", Page58
3. If this indicator appears again, call our after-sales
service.
→
"Customer Service", Page77
Note:You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→
"Buttons", Page26
The door cannot
beopened.
Rinse Hold ⁠ is activated.
▶
Continue the programme by selecting Spin or
Drain
and pressing Start/Reload.
→
"Resuming the programme when the programme
status is Rinse Hold", Page50
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page50
Water level is too high.
▶
Start the Drainprogramme.
Power failure.
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