Siemens WU14UTG0 - Page 52

en Troubleshooting
52
Fault Cause and troubleshooting
The door cannot
beopened.
▶
Open the door using the emergency release.
→"Emergency release", Page57
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page45
–––– is activated.
▶
Continue the programme by selecting Schleudern
or Abpumpen and pressing Start/Nachlegen.
→"Resuming the programme when the programme
status is Rinse Hold", Page40
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶
Remove any unapproved extensions from the water
hose. Connecting the appliance
Water is not flowing
in. Detergent is not
being dispensed.
You have not pressedStart/Nachlegen.
▶
Press Start/Nachlegen.
The filter in the water inflow is blocked.
▶
Clean the water inflow filter →Page48.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.