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Sierra Wireless airlink es440 User Manual

Sierra Wireless airlink es440
366 pages
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ALEOS 4.4.0
Software Configuration
User Guide for AirLink ES440
4116360
Rev 1

Table of Contents

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Sierra Wireless airlink es440 Specifications

General IconGeneral
ModelAirLink ES440
CategoryGateway
Serial Ports1 x RS-232
GPSYes
Operating Temperature-30°C to +70°C
Cellular BandsLTE Band 2, 4, 5, 12, 13, 17, 25
Power Supply/Input Voltage9-30 VDC

Summary

1: Introduction

Overview

Explains the ACEmanager utility for managing AirLink devices and its capabilities.

Sierra Wireless AirLink Products

Lists AirLink products compatible with ACEmanager and ALEOS software.

About Documentation

Describes the structure and provision of the ACEmanager Configuration User Guide.

Tools and Reference Documents

Lists related hardware and software documentation for AirLink devices.

2: Device Configuration

Toolbar

Describes the function of buttons on the ACEmanager toolbar for software and firmware updates, templates, and reboots.

Configuring your AirLink Device

Outlines three methods for configuring the AirLink device: ACEmanager, terminal emulator, or cloud service.

Saving a Custom Configuration as a Template

Explains how to download and save a device's configuration as a template for deployment to other AirLink devices.

Applying a Template

Provides step-by-step instructions on how to upload and apply a saved configuration template to an AirLink device.

SSH PAD Mode

Explains how to establish an encrypted TCP connection using SSH tunnel and serial connection for PAD mode.

Server Configuration

Details how to enable SSH PAD mode on ALEOS by configuring SSH Daemon and ACEmanager settings.

Client Configuration

Guides on configuring the SSH client to create a tunnel for secure communication with the AirLink device.

Update the ALEOS Software and Radio Module Firmware

Step 1—Planning Your Update

Covers essential steps for planning firmware updates, including noting device details and downloading software.

Step 2—Update the ALEOS Software and Radio Module Firmware

Provides detailed instructions for updating ALEOS software and radio module firmware using ACEmanager for a single device.

Using AirVantage Management Service (AVMS) to Update One or Multiple AirLink Devices Over-the-Air

Explains how to use AVMS for over-the-air firmware updates on one or multiple AirLink devices.

3: Status

Home

Describes the Home section of the Status tab, showing basic device and cellular network connection information.

Network State

Details the various states of the cellular radio network connection and their meanings.

WAN/Cellular

Provides information on cellular connection and data transmission/reception, with specific sections for LTE fallback.

LAN

Provides status information about the local network and connected clients.

Security

Provides an overview of the security settings applied to the AirLink device.

Services

Displays the status of AirLink services, including ACEmanager access levels.

4: WAN/Cellular Configuration

LTE—Fallback to EV-DO

Details WAN/Cellular configuration for ES440 devices with MC7750 radio modules supporting fallback to EV-DO.

LTE—Fallback to HSPA

Details WAN/Cellular configuration for ES440 devices with MC7710 and MC7700 radio modules supporting fallback to HSPA.

SIM PIN

Guides on enabling, changing, disabling, and unblocking the SIM PIN feature for automatic login.

Backup APN

Describes how to configure a backup APN to be used if the primary APN is unavailable.

Bandwidth Throttle

Explains how to configure the AirLink device to restrict real-time available bandwidth for uplink and downlink traffic.

Reliable Static Routing (RSR)

Details how to force specific traffic to use different routing rules, with failover to a backup route if the primary fails.

5: LAN Configuration

Private and Public Mode

Differentiates between Private Mode (NAT enabled) and Public Mode (IP pass-through) for LAN configurations.

DHCP/Addressing

Displays status of configurations and options for LAN interfaces, including DHCP settings.

PPPoE

Explains PPPoE for establishing a point-to-point connection using Ethernet, similar to dial-up.

6: VPN Configuration

IPsec

Introduces IPsec as a protocol for securing IP packets and creating virtual private networks.

Split Tunnel

Discusses Global settings for encrypted and open tunnels, emphasizing careful configuration.

GRE

Explains GRE as an endpoint for encapsulating network packets inside IP tunneling.

SSL Tunnel

Describes SSL tunnels for secure device and server communication over networks.

7: Security Configuration

Port Forwarding

Details how to route unsolicited inbound data on a public port to a specific private port and host IP.

Port Filtering—Inbound

Describes how to restrict unsolicited access by blocking or allowing specific ports.

Trusted IPs—Outbound

Explains how to route LAN traffic to trusted hosts on the external network based on destination IP addresses.

MAC Filtering

Describes how to create a list of allowed MAC addresses to restrict LAN connection access.

8: Services Configuration

AVMS (AirVantage Management Service)

Covers the configuration of AirVantage Management Service for remote device management and monitoring.

ACEmanager

Details configuration options for ACEmanager access, both over-the-air and tethered.

Dynamic DNS

Explains Dynamic DNS for publishing an AirLink device's WAN IP address to a service like IP Manager.

SMS Overview

Provides an overview of AirLink device SMS capabilities, including receiving commands and acting as an SMS gateway.

Password Only

Details the Password Only SMS mode, requiring a password for sending commands.

Control Only

Explains the Control Only SMS mode, allowing commands without a password if Trusted Phone Number is configured.

Gateway Only

Describes the Gateway Only SMS mode for sending and receiving SMS gateway messages to a local device.

SMS Security

Discusses SMS security features, focusing on inbound messages and trusted phone numbers.

9: Events Reporting Configuration

Configuring Events Reporting

Guides on configuring events, actions, and linking them for reporting, noting changes take effect after a short delay.

Define an Action

Details how to define an action by naming it, selecting an Action Type, and entering parameters.

Define an Event

Guides on defining an event by naming it, selecting an Event Type, and choosing an operator and parameters.

Action Types

Lists available action types for events, including Email and SNMP TRAP, with configuration notes.

10: Serial Configuration

Port Configuration

Outlines the five categories of serial port parameters: Port Configuration, Advanced, TCP, UDP, and PPP.

Reverse Telnet/SSH

Explains how to configure a router or device with a serial connection for Reverse Telnet/SSH access.

TCP

Details TCP configuration options, including auto-answer, timeouts, and connection settings.

UDP

Explains UDP configuration, including auto-answer, idle timeouts, and incoming packet handling.

PPP

Describes Point-to-Point Protocol (PPP) for establishing connections between a host PC serial port and the AirLink device.

Configuring IP to Serial with Auto Answer and Serial to IP

Guides on configuring the AirLink device for auto-answering TCP/IP or UDP/IP connections and sending data over the serial port.

11: Applications Configuration

Data Usage

Describes the Data Usage feature for monitoring cellular data usage and configuring thresholds for notifications.

ALEOS Application Framework

Explains ALEOS AF for developing and running applications on AirLink devices, including serial port reservation.

12: I/O Configuration

Digital inputs

Details how digital inputs monitor contact closures on switches for detecting changes like door status or fuel levels.

Current State

Allows viewing current values of inputs and configuring relay outputs, with changes applied immediately.

13: Admin

Change Password

Recommends changing the default ACEmanager password for system security and provides instructions.

Advanced

Covers advanced settings that affect device operation, including date/time and Over-the-Air Programming.

Reset to Factory Default

Describes how to erase all customer-defined settings and reset the device to its original factory configuration.

A: Windows Dial-up Networking (DUN)

Installing a Device Driver

Guides on installing the necessary device driver for the AirLink device's serial port for DUN connections.

Creating a Dial-Up Networking (PPP) Connection

Details the process of setting up and configuring a Dial-Up Networking (DUN) connection on a computer after driver installation.

B: SNMP: Simple Network Management Protocol

SNMP Traps

Describes SNMP traps as alerts sent from the device to a Network Management System upon event occurrence.

C: AT Commands

AT Command Set Summary

Provides a summary of AT commands for configuring, controlling, and querying the device.

WAN/Cellular AT Commands

Lists AT commands for configuring WAN/Cellular settings like PRL, APN, and network type.

LAN AT Commands

Lists AT commands for configuring LAN settings such as DHCP pool, subnet mask, and DNS.

VPN Commands

Lists AT commands for configuring VPN tunnels, including authentication, encryption, and gateway addresses.

Security AT Commands

Lists AT commands for configuring security settings like inbound trusted IPs and MAC filtering.

Services AT Commands

Lists AT commands for configuring services like AVMS, Dynamic DNS, and SNMP.

Serial AT Commands

Lists AT commands for configuring serial port settings, including UDP, TCP, PPP, and LED indicators.

Standard (Hayes) AT Commands

Provides a list of standard Hayes AT commands for device control and configuration.

D: SMS Commands

SMS Command format

Explains the format for sending SMS commands, including password, prefix, and command structure.

List of SMS Commands

Provides a list of available SMS commands, their actions, and expected results.

E: Q & A and Troubleshooting

ACEmanager Web UI

Addresses issues with the ACEmanager page not displaying properly and provides troubleshooting steps.

LAN Networks

Troubleshoots issues where the server on the LAN receives data from some hosts but not others, potentially due to WAN firewall blocking.

Port Forwarding

Addresses issues with data not being forwarded despite correct port forwarding rules setup.

Poor Wireless Network Connection

Provides steps to improve a poor wireless connection by checking RSSI, Ec/Io, RSRP, and RSRQ values.

SIM Card is Blocked

Addresses issues with a blocked SIM card due to incorrect PIN entries and how to unblock it.

Reliable Static Routing (RSR)

Troubleshoots issues where RSR settings revert to defaults after enabling and applying them in ACEmanager.

Event Reporting

Addresses issues with not receiving event reports after setting up ACEmanager for email/SMS reports.

TCP/IP and UDP/IP Auto Answer

Troubleshoots issues where packet contents are not streamed over the serial port to the connected device.

F: Glossary of Terms

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