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8. Maintenance
Calling the Technical Assistance Service Hotline
In the event that the failure is not due to the faults mentioned in Troubleshooting, contact Technical
Service on 1300 829 066.
A service request will require the following information:
The purchase date
The rangehood model and motor type (eg. Isodrive 650)
The rangehood serial number or batch number (this number is on a sticker inside the rangehood)
Faulty Installation
It is not the responsibility of Schweigen Home Appliances to rectify any incorrect installations. A
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that the fault is due to an incorrect installation or non-manufacturing fault. Should the appliance be
installed in such a way that the service agent is unable to gain access to the appliance, the person/s
who own the premises or the appliance where the appliance resides — will be responsible to provide
access to the appliance at their expense.
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