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Troubleshooting | Halo20, 20+ and 24 Dome Radars Installation Manual
No scanner
Happens when Ethernet connection is established between radar and display, but an internal
error in the scanner prevents normal radar operation.
Recommendations
• Check supply voltage/current
• If persistent, power cycle the system, check the scanner cable / RJ45
• Possible internal fault with the radar, contact service
No spoke data
Happens when Ethernet connection is established between radar and display, but an internal
error in the scanner prevents normal radar operation.
Recommendations
• Check supply voltage/current
• If persistent, power cycle the system, check the scanner cable / RJ45
• Possible internal fault with the radar, contact service
Error codes
If the error code repeats, please refer to list below.
Error code Description Recommendation
0x00000001 Radar saved settings corrupted Radar will revert to factory defaults. Re-enter
your settings including installation settings
0x0001000C Scanner not detected 1. Check the pedestal interconnection cable
connections
2. Power cycle the radar
3. Check input Voltage
0x0001000D Transmitter overheat (soft) 1. Try changing to shorter ranges <6 NM
2. Switch to STBY, Allow unit cool
0x0001000E Transmitter overheat (hard) Switch to STBY, Isolate power to the radar
and contact service
0x0001000F Signal processing error Unit should revert to STBY. Select transmit
If problem persists. power cycle the radar
0x00010017 Scanner failure Contact service
Power supply
0x00010010 Power supply overheating Switch to STBY, Allow unit cool then retry
0x00010011 Power supply voltage error Check scanner cable for connections for
corrosion or damage
0x00010012 Power supply overload Contact service
0x00010013 Power supply hardware fault Contact service
0x00010014 Power supply comms fault Contact service
0x00010019 Low battery voltage (Supply
voltage low)
1. Recharge and check supply voltage
2. Restart the radar
0x00010016 LED Lighting fault Turn accent lighting off then retry
0x00010018 Radar interface box fault Check the interconnection cable for damage
Mechanical
0x00010001 Zero bearing sensor fault Contact service
0x00010002 Bearing sensor fault Contact service
0x00010015 Mechanical transmission fault Contact service
0x00010003 Motor drive fault Contact service
0x0001001A Motor or antenna has stalled Contact service
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