singtrix PARTY BUNDLE - Low Mic Volume; Speaker Distorted; Static; Hum; Only Music Sounds Distorted; Only Mic Sounds Distorting

Step
Symptom / Cause Check / Troubleshooting Solution
Low Mic volume
1
Your Music Device volume is set too high
causing you to have a low Speaker volume
Follow proper mix level steps via quick start guide:
-lower Music Device volume to 20%
-raise Speaker volume to 75%
-sing to check Mic volume is correct
-raise Music Device volume until desired mix is achieved
Adjust proper mix levels
2
Using another brand of Mic with lower
sensitivity
Raise Mic volume on Studio, or use a Mic preamp with
Mic for independent volume control
Speaker distorted / static / hum / buzz
1
3.5mm Music Audio Cable not plugged
into Music Device
Check that music device is plugged into the 3.5mm Music
Audio Cable
Make proper connections
2
Speaker cable partially inserted into
speaker output on Studio
Check speaker cable plug fully inserted into Studio
console
Make proper connections
3
Your Music Device volume is set too high
overdriving the audio signal
Follow proper mix level steps via quick start guide:
-lower Music Device volume to 20%
-raise Speaker volume to 75%
-sing to check Mic volume is correct
-raise Music Device volume until desired mix is achieved
Adjust proper mix levels
4 Speaker damaged during transit
Plug Music Device (tablet or phone) directly into the
Speaker using the Speaker cable
If sound is still distorted or static is heard, Speaker needs
to be replaced or repaired.
Only music sounds distorted
1
Your Music Device volume is set too high
overdriving the audio signal
Follow proper mix level steps via quick start guide:
-lower Music Device volume to 20%
-raise Speaker volume to 75%
-sing to check Mic volume is correct
-raise Music Device volume until desired mix is achieved
Adjust proper mix levels
Only Mic sounds distorting
1 Singing too close or loudly into Mic Move away from the Mic and do not scream into the Mic
Lower Mic volume and/or move away from the Mic when
singing. Review our “Tips and Trix” for pointers.
2
Mic volume set too high relative to your
singing voice
Check Mic volume
Lower Mic volume and/or move away from the Mic when
singing. Review our “Tips and Trix” for pointers.
Studio not tuning correctly
1
Singing a cappella: There is no background
music to set key / defaults to C-Major
Play music source and sing to test tuning
Tuning presets require background music to establish
key, play music. See our Support FAQS for tips on how to
set a fixed key and singing without music
2
When using presets with more subtle or
natural tuning, it will only do 40%-60% of
the work and the singer must do the rest
Experiment with presets that are named "TUNED _____"
and make sure the My Voice is set to enhanced
Review our “Tips and Trix” for pointers. User must commit
and try to hit the notes or melody. Use presets that have
more tuning such as presets 1-15
3
Poor signal/ bad 3.5mm Music Audio
Cable causing poor audio quality or
sonic/subsonic interference
Replace 3.5mm Music Audio Cable and check
performance
Replace 3.5mm Music Audio Cable
4
Low quality/resolution music If using YouTube, check video quality Set video quality to 360p or above