How to fix 'Check Antenna Connection' message on Sirius XM Radio?
First, make sure that the antenna cable is firmly and securely plugged into the Home Dock. If the message persists, turn your Onyx Plus Off, then On, to reset it. If neither of these steps works, you may need to replace the antenna.
Why is the Sports Ticker not showing on my Sirius XM Radio?
The Sports Ticker requires a subscription package that includes play-by-play sports channels. To receive all Sports Ticker information, including the channel number for the game, the subscription package must contain the play-by-play channels for that specific league.
Why do TuneMix and TuneScan not function as expected on my Sirius XM Radio?
If TuneMix and TuneScan are not functioning as expected, you may not have saved enough music channels as smart favorites. In all channels mode, save at least three smart favorite music channels in banks A and B. In bank mode, save at least three smart favorite music channels in either bank A or bank B. Also, ensure that your Onyx Plus has been powered on long enough to accumulate enough songs for TuneMix/Scan. Wait a few minutes and try again.
Why are Game Alerts or Score Alerts not working on my Sirius XM Radio?
A subscription package which includes the play-by-play sports channels for the desired league is required for Game or Score Alerts to function correctly. Check your subscription package to confirm that it includes the play-by-play sports channels for the desired leagues before selecting any teams.
Why is Sports Ticker not showing the channel number on my Sirius XM Radio?
To receive all the Sports Ticker information, including the channel number on which the game is being broadcast, you need a subscription package that contains the play-by-play channels for that particular league.
Why is the audio too soft on my Sirius XM Radio?
If the audio sounds too soft on your Sirius XM Radio, raise the volume of your stereo system or increase the audio level of your Onyx Plus until the sound quality improves.
How to stop the demo from playing on my Sirius XM Radio?
If the demo is playing on your Sirius XM Radio, it could be due to the Magnetic Mount Antenna not being connected or not receiving a signal. Check that the antenna is properly connected and not obstructed. Alternatively, press and hold the Select button for 10 seconds to exit Demo Mode.
Why does the audio fade or have static when listening to my Sirius XM Radio?
If the audio fades or has static while listening to your Sirius XM Radio, start by checking all cables for a secure connection. If using PowerConnect, the issue might be interference from another FM station, so try to find an unused FM channel in your area. If the problem persists, try connecting the audio using the Aux In Cable or a Cassette Adapter. Consider using an FM Direct Adapter if other solutions fail.
Why is sports ticker not working on my Sirius XM RAdio Onyx Plus Radio?
If the Sports Ticker is not showing or is not displaying the channel number on your Sirius XM RAdio, a subscription package that includes play-by-play sports channels is required. To receive all Sports Ticker information, including the channel number, you need a subscription package containing the play-by-play channels for that specific league.
What to do if Sirius XM RAdio Onyx Plus Radio is stuck on loading?
If your Sirius XM RAdio is stuck on loading, wait until the update is done. Alternatively, tune to another channel.
General| Model | Onyx Plus |
|---|---|
| Dimensions | 4.5" (W) x 2.4" (H) x 0.7" (D) |
| Weight | 2.4 oz |
| Display | Color Display |
| Audio Output | Headphone Jack, FM Output |
| Subscription Required | Yes |
| Display Type | LCD |
| Presets | 20 |
| Battery | Rechargeable Lithium-ion |
| Category | Radio |
| Power Source | AC Adapter |
Important guidelines for safe installation, operation, and care of the device.
Instructions for installing either the adhesive dash mount or the vent clip mount.
Setting up and managing parental controls to lock channels or categories.
Setting alerts for favorite songs or artists to notify you when they play.
Setting alerts for favorite sports teams and game scores.
Displaying live game scores and status updates.
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