0:
What
costs are my responsibility during the warranty period?
A:
The
customer's responsibility includes all costs
of
normal maintenance
services, non-warranty repairs, accidents
and
collision damage, as well as oils,
and
spark plugs,
and
incidental
or
consequential damage costs as explained
in the warranty.
0:
Are
''Genuine"
Bombardier replacement parts used
in
warranty repairs covered
by
warranty?
A:
Yes.
When installed
by
an authorized
dealer;
any "Genuine" Bombardier
part
used in warranty repairs assumes the remaining warranty that exists on the
machine.
0:
If I sell my snowmobile within the warranty period, will the new owner qualify
for the balance
of
the warranty?
A:
Yes,
provided the unit has already been registered with the manufacturer.
Note that the change
of
ownership card in this manual should be completed
and
sent to Bombardier
Inc.
0:
How
can I receive the best owner assistance?
A:
The
satisfaction
and
goodwill
of
the owners
of
Bombardier products are
of
primary concern to your authorized dealer
and
Bombardier
Inc.
Normally, any
problems that arise in connection with the sales transaction
or
the operation
of
your snowmobile will be handled by your Dealers Sales
or
Service Depart-
ments.
It
is recognized, however; that despite the best intentions
of
everyone
concerned, misunderstandings
will
sometimes occur.
If
you have a problem
that has
not
been handled to your satisfaction through normal channels,
we
suggest that you discuss your problem with a member
of
dealership manage-
ment. Frequently, complaints are the result
of
a breakdown
in
communications
and
can quickly be resolved by a member
of
the dealership management.
If
the problem already has been reviewed with the Sales Manager
or
Service
Manager; contact the Dealer
himself
or
the General Manager.
7
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