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1. Warranties are non- transferable and only given to the original
retail purchaser of the Smart Flex, Inc. Adjustable bed.
2. Your Smart Flex, Inc. Adjustable bed is warranted against any
defects of (1)All parts and full labor of the Smart Flex Adjustable Bed
for a period of 3 (Three) years including (ServeCo North America,
LLC. After Sales In-Home Service); (2) The metal frame for a period of
20 years from the warranty commencement date (purchasing
date). Smart Flex, Inc. will send replacement parts for any defective
part to the purchaser at no cost upon notice during the first year
from the warranty commencement date. If the purchaser does not
return the defective part to Smart Flex, Inc. within 20 days of
receiving the replacement part, the prescribed warranty shall not
apply and purchaser shall bear all service, labor, transportation and
shipping costs related to the delivery and replacement of the
defective part.
3. Warranty shall not apply if (1) the damage is caused by the
purchaser, (2) there has been any repair or replacement done by
an unauthorized person, (3) the adjustable base has been
mishandled through physical or electrical abuse or misuse, or
operated in an improper manner that is inconsistent with the
instructions outlined in the Instruction Manuals, (4) there is damage
done to the mattress, fabric, cables, or electricals, or (5) there is any
costs for unnecessary service calls.
Please note: The decision to repair or replace components shall be
made by Smart-Flex. The repair or replacement of any part of this
product should be for the sole purpose of the purchaser. Smart-Flex,
shall bear no liability for any special, indirect or incidental damages
arising from a warranty claim or repair; or on any damage, claim or
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