17
Troubleshooting
1. When there is no power, check to make sure all cords are
connected properly and the plug is inserted securely into the power
outlet. Test to ensure that the outlet has power.
2. When the LED power indicator light on the remote control is off,
replace 2 AAA batteries.
3. When the LED power indicator light on the transformer is not on,
replace the transformer.
4. When the LED power indicator lights are on but there is no
power, replace the motor.
5. When the massage does not work, ensure that all the cords are
inserted properly and if that still doesn’t work, replace the massage
unit by removing the massage sponge pad, replace a new one,
cover the sponge pad and insert the cord back to the control
box.Then, press the massage button to see if it works now.
6. In case of no power supply, purchase two 9 volts batteries and
install them in the AC/DC power adapter as a battery backup. This
will allow the base to adjust back to the FLAT position if the power
goes out. Press the “FLAT” button to get the bed flat after installing
the two 9 volts batteries.
7. When there is power supply but the Head or Foot of the bed is
not functioning, replace the motor
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