10
TROUBLESHOOTING
LOCK OUT:
If your device is locked out you need to contact Smart Start Interlocks for an unlock
code.
No Unit Power:
If your interlock device does not turn on when the ignition is turned on,
then you must contact Smart Start Interlocks for support.
Jump Starting & Flat Battery:
If the battery in your vehicle has gone flat and the vehicle needs to be jump
started, you must contact Smart Start Interlocks for support so notes can
be added to your account. If doing this after hours please leave a message
on 1300 256 900 option ‘2’, a note can then be added to your account the
following morning.
Defective Interlocks:
If you believe your device is defective, please contact Smart Start Inter
-
locks Head Office so appropriate action can be taken. Failure to report is a
breach of your Interlock Program and may reflect on your interlock term.
Replacement Parts:
Mouth pieces, curly cords, strain reliefs, mounting clips and adhesives are
available from any service centre upon request. Curly cords can only be
replaced by an Authorised Service Centre.
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