17
Vehicle Malfunctions and Repairs that may affect the Interlock Device
If you need to replace your car battery or starter, keep a receipt for your
battery purchase and keep the time between disconnecting the battery
and reconnecting it to less than 20 minutes to avoid a power disconnection
being reported.
GENERAL ADVICE
Travelling Interstate
When travelling to other states and territories, your
interlock device can be serviced at any of our ser-
vice centres across Australia. Click here for a com-
plete list of service centres and trading hours across
Australia.
If you are not travelling in your vehicle and upon
return find that your vehicle has locked out, you
will need to contact Smart Start head oice for an
unlock code.
Keep in mind that lease fees continue even if you
are not using the vehicle and multiple lease pay-
ments may be required on your return for service.
Please be sure to make servicing arrangements
prior to commencing with your travel plans.
Multiple drivers of the vehicle
Anyone can drive your vehicle; however they must
use the alcohol interlock device. If you are confi-
dent that the other driver is of good character and
has been trained in the use of the interlock device,
they may drive your vehicle. Keep in mind that you
are still legally responsible for all readings recorded
by the device.
If you have a camera installed you may be able to
dispute a violation if the image taken clearly shows
another person giving the breath sample.
Two drivers with the Interlock ‘I’ condition on their
license should not use the same vehicle as the in-
terlock device only records data for a single partici-
pant. In this situation the drivers must use separate
vehicles with their own interlock devices if they
both wish to participate in an Interlock Program at
the same time.
What if the Interlock shuts down the vehicle on my way to an important event?
The SSI-20/20 -20/30 is designed to prevent the starting of a vehicle if a breath test is not passed. It
cannot interfere with the engine while it is running. In addition, if the engine is turned o there will
be a three-minute period in which the engine can be restarted again without undergoing a breath
test. If the participant fails a rolling test while driving, this will record as a violation but will not
shut down the vehicle (although the violation may trigger a lockout once the driver has reached
their destination and manually turned o the engine).
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