24 IMPORTANT NOTICE for California Retail Buyers and Lessees
Under California law you may be entitled to a replacement of your vehicle or
a refund of the purchase price or lease price, if MBUSA and/or its authorized
repair or service facilities fail to fix one or more substantial defects or
malfunctions in the vehicle that are covered by its express warranty after a
reasonable number of repair attempts. During the period of 18 months from
original delivery of the vehicle or the accumulation of 18 000 miles on the
odometer of the vehicle, whichever first occurs, a reasonable number of
repair attempts is presumed for a retail buyer or lessee if one or more of the
following occurs: (1) the same substantial defect or malfunction results in a
condition that is likely to cause death or serious bodily injury if the vehicle
is driven, that defect or malfunction has been subject to repair two or more
times, and you have directly notified MBUSA in writing of the need for its
repair, (2) the same substantial defect or malfunction of a less serious nature
than category (1) has been subject to repair four or more times and you have
directly notified us in writing of the need for its repair, or (3) the vehicle is
out of service by reason of repair of the same or different substantial defects
or malfunctions for a cumulative total of more than 30 calendar days. Written
direct notification should be sent to us, not an authorized smart Center, at
Mercedes-Benz USA, LLC, Customer Assistance Center, One Mercedes Drive,
Montvale, NJ 07645-0350.
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