V: 12/19/2024 - 1 ©2024 Snom Technology GmbH 15/19
Short User Manual
Transferring calls
You can transfer connected calls as well as deflect calls ringing on your phone.
Attended call transfer: with a single call on the phone → B, 101
When you have a call on the line, there are two ways to transfer it to a third party
Attended call transfer: Announcing the call to the third party first, to make sure the call is welcome and
will be accepted.
1.
Blind call transfer: There will be no feedback on whether the third party is available and/or picking up
the call.
2.
When a call is ringing on your phone, you can redirect it to a third party without answering it first. → Call
deflection
1. Put the connected call (B, 101) on hold. Dial the
number (C, 102) you want to transfer the call to and
announce the call.
Note: If the third party does not
want to take the call, press
Cancel
1.1 1.2
2. If the third party (C, 102) wants to accept the call,
press
Transfer
or press the
function key
underneath the
following
symbol
Transfer
→ The call (C, 102) is
put on hold.
2
3. Press
Ok
or
Navigation key: center
to complete the transfer. → B (101) is in a call with
C (102) now.
Note: You may briefly
see screen message
Ended B 101
indicating
that the transfer was
completed.
3
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