1
2
3
4
The vehicle has no
power, the start
button won't light up
When you twist the
throttle, the motor
won't start.
The speed is slow or
the range is short.
Battery won’t charge
Errors Causes Solutions
1. Please check if the main battery plug is properly connected
2. Turn on the Air circuit breaker
1. Charge the battery
2. Retract the kickstand
3. Press the parking button to unpark
4. Replace the throttle
5. Replug the controller connector
6. Replace the controller
7. Replace the motor
1.Charge the battery
2. Please inflate the tires to normal pressure before riding
3. Observe load limits
4. Replace brake pads and check the brake system before riding
5. Replace the battery
1 Please check if the main plug is properly connected
2 Please use SOCO designated charger
3 Replace the battery
1. Battery is poorly connected
2. Air circuit breaker is not turned on
1. Low battery
2. Kickstand is not retracted
3. Parking button is not switched off
4. Throttle fault
5. Controller connector is loose
6. Controller fault
7. Motor fault
1. Low battery
2. Flat tire
3. Overloading
4. Poor braking
5. Battery aging or reaching end of life
1 The charging plug is poorly connected.
2 Did not use the correct charger
3 Battery aging or reaching end of life
COMMON PROBLEMS AND TROUBLESHOOTING METHODS
a. FAQ and Troubleshooting
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