What to do if my socomec ITYS 20 kVA UPS shows an output short circuit?
If the Socomec UPS indicates 'Output Short Circuit', first remove all loads and turn off the UPS. Then, verify both the UPS output and the connected loads for any short circuits. Ensure the short circuit is resolved before restarting the UPS.
Why does the BYPASS LED light up on my socomec ITYS 20 kVA when power is on?
If the 'BYPASS' LED is illuminated on your Socomec UPS even when power is available, it indicates that the inverter is not switched on. To resolve this, press the On-Switch 'I' to activate the UPS.
What to do if my Socomec UPS shows an output or inv overload fault?
If your Socomec UPS displays an 'Output Overload' or 'Inv Overload Fault', inspect the connected loads. Remove any non-critical devices to reduce the load. Also, check if any of the connected devices have failed.
Why is the battery LED on and alarm sounding on my socomec ITYS 20 kVA?
If your Socomec UPS is beeping every 4 seconds and the 'BATTERY' LED is lit, it means the input voltage and/or frequency are out of the acceptable range. Check the input power source, building wiring, and input cable. Also, ensure the input breaker is closed.
What to do if my socomec ITYS 20 kVA shows a heatsink over temperature fault?
If your Socomec UPS displays 'Heatsink Over Temperature Fault', ensure that the UPS is not overloaded, the air vents are not blocked, and the ambient temperature is within the acceptable range. Allow the UPS to cool down for 10 minutes before restarting. If the issue persists, contact your distributor or service center.
Why is my socomec ITYS 20 kVA UPS emergency supply period shorter than expected?
If the emergency supply period of your Socomec UPS is shorter than expected, the batteries may not be fully charged or may be defective. Charge the batteries for at least 12 hours, and then check their capacity.
What does Byp Overload Fault mean on my socomec ITYS 20 kVA UPS?
If your Socomec UPS indicates 'Byp Overload Fault', examine the connected loads. Remove any non-essential devices to lower the load. Additionally, verify if any of the connected devices have malfunctioned.
What does it mean when my Socomec UPS beeps every second?
If your Socomec UPS is beeping every second, it means the battery is almost empty.
What happens if my socomec ITYS 20 kVA UPS is over charged?
If your Socomec UPS shows 'Over Charge', the UPS will automatically turn off the charger until the battery voltage returns to a normal level.
Why is my Socomec UPS not showing any signs of power?
If your Socomec UPS has no indication and no warning tone, even when connected to the mains power supply, check the building wiring and input cable. Also, verify that the input breaker is closed.
Outlines essential safety procedures, use of qualified technicians, and risks of non-compliance.
Highlights risks of electric shock, battery hazards, and proper connection procedures.
Details the requirement for backfeed protection and its installation to prevent current feedback.
Provides instructions for safely transporting and moving the UPS unit, emphasizing weight and handling.
Covers airflow requirements, ensuring unit stability with mounting brackets or floor anchoring.
Details recommended input protection devices, cable sizes, and torque values for installation.
Provides a table of common alerts, problems, causes, and solutions for diagnosing UPS issues.
Covers additional fault codes, system errors, and performance issues with their respective solutions.
Lists nominal power, input/output phases, mains voltage, frequency, THDI, and output voltage/current.
Outlines essential safety procedures, use of qualified technicians, and risks of non-compliance.
Highlights risks of electric shock, battery hazards, and proper connection procedures.
Details the requirement for backfeed protection and its installation to prevent current feedback.
Provides instructions for safely transporting and moving the UPS unit, emphasizing weight and handling.
Covers airflow requirements, ensuring unit stability with mounting brackets or floor anchoring.
Details recommended input protection devices, cable sizes, and torque values for installation.
Provides a table of common alerts, problems, causes, and solutions for diagnosing UPS issues.
Covers additional fault codes, system errors, and performance issues with their respective solutions.
Lists nominal power, input/output phases, mains voltage, frequency, THDI, and output voltage/current.
General| Power Rating | 20 kVA |
|---|---|
| Phase | 3-phase |
| Frequency | 50/60 Hz |
| Topology | Double Conversion Online |
| Battery Type | Valve Regulated Lead Acid (VRLA) |
| Form Factor | Tower |
| Communication Interface | RS232, USB |
| Operating Temperature | 0 to +40 °C |
| Relative Humidity | 0 to 95% (non-condensing) |
| Input Voltage | 400/415 V (3Ph+N) |
| Output Voltage | 400/415 V (3Ph+N) |
| Storage Temperature | -15 to +50 °C |
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