7 Maintenance, repairs and warranty
7.1 Storage
Please store the SOFLOW SCOOTER in a dry place. If left unused, recharge the battery every month to maintain longevity of the battery and to
avoid damage. Never store the device under direct sunlight (e.g. not in the trunk of a car). The temperature of the SOFLOW SCOOTER and its
battery could rise above 50°C which could lead to irreparable damage. The storage volume of the battery decreases with cold temperatures,
thus the range decreases as well. The battery also takes damage when cooler than -20°C.
7.2 Cleaning
In order to avoid rust on the device, you should clean and dry the SOFLOW SCOOTER after every use. Use a slightly moist sponge for the
cleaning and dry the device afterwards with a towel. Do not use much water, since the electricity of the device can take damage through water.
Also never use corrosive cleaning substances, such as alcohol or petroleum for cleaning. Never use a pressure cleaner for the SOFLOW
SCOOTER.
7.3 Repairs
The SOFLOW SCOOTER must only be repaired with original spare parts from a licensed supplier or shop and by a licensed mechanic. The
opening, disassembly or modification of the SOFLOW SCOOTER with non-licensed or non-original parts or by a non-licensed person will lead
to the warranty becoming invalid.
7.4 Warranty information
Please keep the proof of purchase (i.e., receipt) to claim your right to limited warranty.
Limited Warranty: Warranty details are written on soflow homepage
Limited Warranty:
• 2 years warranty on the device without battery or other consumables.
• 1 year warranty on the motor.
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