SOLIS Barista Perfetta Plus 1170 - Steam Function Issues; Hot Water Function Not Working

145144
GB GB
Problem Possible cause Solution
Coffee is cold. Cups not pre-warmed.
Machine is not pre-
warmed.
Brewing temperature is
too low.
Pre-warm cups with warm water.
Let water run through the appliance with
the inserted portafilter (with filter but
without ground coffee) before extracting
the first coffee to warm up all appliance
parts.
Change brewing temperature.
Water is pooled
under the espres-
so machine.
The drip tray is filled with
water.
The espresso machine is
faulty.
Empty and clean drip tray.
Contact Solis service center.
The espresso
tastes sour.
The ground coffee was
stored in a warm, humid
room for extended
periods of time and is
spoiled.
Always use freshly ground coffee and
store the unopened packs in a cool, dry
room. After opening, reseal the pack as
airtighly as possible.
The steam fails to
steam the milk.
The steam button has
not been pressed / is still
blinking.
The milk jug is too big
or the jug shape is
unsuitable.
You have used milk with
less than 3.3% of milk
protein.
The machine is only able to produce
steam after reaching its operating tem-
perature. The steam function is active,
if the steam button lights up white
constantly while the coffee buttons
and are simultaneously turned off.
The steam / hot water control has to be
turned on to the maximum position.
Always use a tall, slim container ideally
made from stainless steel.
Use milk with more than 3.3% of milk
protein.
Problem Possible cause Solution
Not producing
steam.
Steam function was used
for more than 2 minutes.
Steam / hot water wand
is clogged.
Water tank is empty.
Steam button was not
pressed / steam / hot
water control was not
turned on.
The espresso machine is
faulty.
Turn steam / hot water control off for at
least 1 minute.
Clean the steam / hot water wand and
steaming nozzle.
Fill the water tank.
Press the steam button and wait until
it stops blinking. Turn the steam / hot
water control to the maximum position.
Contact Solis service center.
Hot water func-
tion is not work-
ing.
Water tank is empty.
Pre-heating phase was
not completed.
Steam / hot water control
is not turned on.
Hot water function was
used for more than 2
minutes consecutively.
The espresso machine is
faulty.
Fill the water tank.
Wait until the 1 and 2 cup buttons are
lighting up constantly.
Turn the steam / hot water control to
the maximum position.
Turn steam/hot water control off for at
least 1 minute.
Contact Solis service center.
Coffee is dripping
out of the rim of
the portafilter.
Too much coffee in the
filter.
Coffee ground is sticking
to the sealing ring of the
brewing head.
Pods has the handling
paper out of the pod
filter.
Portafilter is not com-
pletely closed.
The espresso machine is
faulty.
Make sure to use the correct amount of
coffee.
Turn off the machine, wait until it has
cooled down and then clean the filter,
the portafilter and the brewing head
with its sealing ring.
Place the pod with handling paper
completely in the filter.
Insert the portafilter and turn the handle
to the right until you feel some resist-
ance.
Contact Solis service center.
Should none of the above-stated reasons apply, please refer to Solis or an authorised
Solis service center.