Troubleshooting
Tips on troubleshooting
IMPORTANT!
Many malfunctions can be resolved by a control unit reset (delete force values), then reprogram the operator.
If you cannot find the malfunction in the table and eliminate it, take the following action:
• Disconnect connected accessories (e.g. photo cells) and reconnect the jumper for a safety connection.
• Set all DIP switches to the factory setting.
• Set potentiometer to the factory setting (centre position).
• If settings have been changed using TorMinal, perform the control unit reset with TorMinal.
• Check all connections on the direct connectors and terminal strip and retighten if necessary.
If this does not help, contact your specialist dealer for assistance or consult our website at http://www.sommer.eu.
Malfunction Possible cause Corrective action
Gate does not open or close • No mains voltage,
LED power light off
Check the supply line fuse.
Switch on main switch.
• Controller not installed Install controller.
• Fuse for power circuit tripped, power LED off Replace circuit breaker.
Check circuit with a different consumer device
(e.g. electric drill).
• Controller incorrectly installed Plug controller correctly into terminal strip.
• Automatic closing function activated The gate closes automatically after the set time
has expired.
Switch off automatic closing, turn potentiometer
completely anticlockwise.
• Photo cell interrupted,
Safety LED on
Remove interruption.
• Safety contact strip (8.2 kohm)
Defective or DIP switch 2 OFF
• Safety LED lights continuously
Replace safety contact strip or set DIP switch 2
to "ON".
• Optoelectronic safety contact strip switched
on but photo cell or safety contact strip
(8.2 kohm) connected, safety LED on
Switch off the optoelectronic safety strip; set
DIP switch 6 to OFF.
Gate does not open or close when a handheld
transmitter or Telecody is actuated
• The battery is at; the LED on the handheld
transmitter does not light
Replace battery with new one.
• The handheld transmitter or Telecody has not
been learned on the radio receiver
Program the handheld remote control or
Telecody.
• Incorrect radio frequency Check frequency.
• The command is constantly pending because
the button of the handheld remote control
is stuck. Start LED and LED on handheld
transmitter on.
Release key or replace handheld transmitter or
Telecody.
Gate does not open or close when actuated with
a button (e.g. key switch)
• Button not connected or defective. Start LED
does not come on when button is pressed
Connect button or replace it.
• A constant signal is pending - water in the
button housing; Start LED on
Replace button and protect against moisture.
Gate stops while closing, moves about 10 cm in
the opposite direction, and stops
• Force cut-off actuated by an obstacle Remove obstacle, open gate completely.
• Incorrect force values programmed or force
tolerance set too low
Delete force values and reprogram. Only if this
does not help increase the force tolerance.
• End switch magnet incorrectly adjusted,
gate travels to block
Adjust end switch magnet,
see chapter "Adjusting gate CLOSE + OPEN
end positions".
• Gate incorrectly adjusted or defective Have gate adjusted or repaired by a technician.
Gate stops while opening, moves about 10 cm in
the opposite direction and stops
• Force cut-off actuated by an obstacle Remove obstacle. Move gate completely to gate
close with button.
• Incorrect force values programmed or force
tolerance too low
Delete force values and reprogram. Only if this
does not help increase the force tolerance.
Possible only with TorMinal, see TorMinal manual.
• Limit switch magnet incorrectly adjusted Adjust end switch magnet,
see chapter "Adjusting gate CLOSE + OPEN
end positions".
To Next Page
Loading...
