Sonictel T53W - Call Management Features; Call Mute & Un-Mute; Intercom (HFAI); Call Hold & Resume

Press to mute the microphone during a call
Press again the un-mute the call
CALL MUTE & UN-MUTE
1.
2.
Press the HOLD soft key during an active call
If there is only one call on hold, press the RESUME soft key
If there is more than one call on hold, press or
Press an available PARK key during an active call
Press the PARK key associated with the parked call, the line key will be
denoted by a steady red LED
CALL HOLD & RESUME
Note: Only applicable when a call is active on your extension
To place a call on exclusive hold:
1.
To resume the call, do one of the following:
1.
2.
To place a call on company-wide hold = PARK
1.
To resume the call:
1.
Press the TRAN soft key during an active call. The call is placed on hold
Enter the number you want to transfer to
Press the BTRAN soft key
Press the TRAN soft key during an active call. The call is placed on hold
Enter the number you want to transfer to, press the SEND key
Press the TRAN soft key after consulting with the second party
Press the TRAN soft key during an active call. The call is placed on hold
Enter 7 followed by the mailbox number you want to transfer to
Press the TRAN soft key
CALL TRANSFER
You can transfer a call in the following ways:
Blind Transfer
1.
2.
3.
Attendant Transfer
1.
2.
3.
Transfer to Voicemail
1.
2.
3.
Enter the extension number, and then press the SEND soft key
Enter 99 followed by the extension number, and then press the SEND soft key
INTERCOM (HFAI - Hands-Free Over Intercom)
To perform a private intercom:
1.
To perform a direct announce intercom:
1.
Note: To intercom using handset/speakerphone/headset, refer to Placing a Call.