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Security Best Practice Guide
5. Enter Description for the SMS Template. Select the International check box, if applicable.
6. Enter Account SID.
7. Enter Auth Token.
8. Type in the message your text message will say when the user receives the code. Please Note: you
MUST include the %Code% in your body, or you will NOT receive the code.
9. Enter the phone number of your SMS service account. This is the number that will SEND the text
message. You must enter “+” and then the country code, followed by a space. Please ensure that your
employees do not block this number on their mobile device.
10. Enter a test number that can be used to receive an SMS text. Enter your number like this example
(using USA country code: +1 4045551234)
11. Once the test is successful and you receive a green success banner.
12. Click Accept to confirm the changes.
Enabling One-Time Password
Now that you successfully have setup your method(s) for receiving your second factor, you can now enable
this feature in your users’ accounts. This setup must be done per user and is unavailable in the group setting.
1. Navigate to User and then choose Local users
2. Choose the user that you wish to enable OTP
3. Next to that user, click Edit. (pencil icon)
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